Senior Specialist: Process

2 weeks ago

Randburg, Gauteng, South Africa Absa Bank Limited Full time
Bring your possibility to life Define your career with us

  • With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
Job Summary

Job Description:

Job Description:

Planning:

  • Design and/or contribute to the design and implementation of detailed business cases.
  • Assess vendor proposals for appropriateness and compliance with organization and industry standards.

Requirements Elicitation & Analysis:

  • Work in collaboration with delivery teams to analyse customer requirements & varying business capabilities & leverage analysis to identify & accurately spec / frame 'the complex business problems we are aiming to solve' with each solution design or solution evolution.
  • Monitor and assess existing processes to identify improvement opportunities.
  • Coordinate and facilitate analysis, assessment and design workshops and initiatives to identify improvement opportunities.
  • Lead design thinking processes to successfully deliver solution blueprints & associated roadmaps.
  • For new process / process change initiatives, conduct feasibility and readiness assessments with regard to capabilities and resources, and define corresponding action plans to support the initiatives.
  • Analyse business systems to determine effectiveness, identify inadequacies, inefficiencies and problems and recommend solution Governance, Risk & Control.

Solution Design:

  • Work with relevant stakeholders (forums, project teams, architects) to design solution roadmaps aligned to the strategic requirements of an organization and through which the solution can be implemented.
  • Design and develop / update of the IT processes, based on organization requirements and industry standard processes, and oversee deployment of the processes in the organization.
  • Define process performance criteria and requirements in terms of time, cost, resources (people, systems, and financials).
  • Create end to end solution blueprints.
  • Work embedded, as part of a delivery team, to ensure the successful design & implementation of solution blueprints.
  • Ensure that the detail of the solution (across all architecture domains) is accurate to the implementation of the initiative, true to the bank's architectural principles/preferences, implementable by the different teams involved in the solution.
  • Ensure solution design alignment to Group guidelines & Regulatory requirements & ensure solutions are sustainable for the enterprise.
  • Attend various Group & Business specific architectural design forums and present solution designs and detailed business cases for approval.
  • Leverage a solid & deep understanding of the organization strategy to identify, design & deliver relevant, scalable, testable, reusable technology solutions.
Application/System Development and Implementation

  • Conduct diagnostic investigations of program/code errors, and implement or recommend solutions for resolution.
  • Develop Application Monitoring & Performance Management.
  • Work as part of embedded delivery teams to conduct solution reviews, code reviews, testing and deployment.
  • Manage and coordinate implementation efforts of configuration/code enhancements and changes from Development Environment to the Production Environment.
Communication and Training

  • Socialize, obtain approval for and communicate approved design blueprints with respective stakeholders.
  • Socialize, obtain approval for and communicate designed processes (New and Updated processes) with respective stakeholders.
  • Drive the adoption of processes across the IT organization.

Required Technical Skills:

  • ServiceNow Platform / ServiceNow Portal / ServiceNow Virtual Agent development experience.
  • Experience on Implementation of Service Now ITSM Modules / Integrations & automation; ServiceNow Request Management Module o ServiceNow Hardware Asset Management Module o ServiceNow Software Asset Management Module o ServiceNow Product Catalog
  • Experience in Service Portal
  • HTML, widgets, pages.
  • Handson experience of working with scriptbased ServiceNow components such as business rules, script includes, client scripts, UI pages, UI Actions, Workflow etc. and JavaScript (MUST)
  • Experience of working with ServiceNow Glide objects such as GlideRecord, GlideSystem, GlideAggregate, GlideAjax, etc.
  • ServiceNow Integration experience; o Experience of Web services/API methods REST & SOAP. o ServiceNow Product Model Catalogue Integration with Flexera exposure.
  • Knowledge of usage of MID Server and configurations.
  • Understanding of Cloud platforms, Flexera and SQL.
  • Experience with unit testing.
  • Excellent debugging and problemsolving skills.
  • Experience and Knowledge of Banking and Financial Services Business.
  • Minimum 35 years' IT/ IT Consulting Experience.
  • Minimum 35 years Application

  • Product Specialist: Engineering

    2 weeks ago

    Randburg, Gauteng, South Africa Process Automation Full time

    KEY PURPOSETo supply advanced technical and commercial assistance to the Sales Teams on key agent products.KEY OUTPUTS Specialist technical support on key (Moisture, Level, Metal Detector) and related equipment Writing of internal and external evaluation reports of test methodologies and results Assisting Sales Department in the quotations for clients on key...

  • Product Specialist

    2 weeks ago

    Randburg, Gauteng, South Africa FirstRand Full time

    Job DescriptionDear Future, Product SpecialistYour role requires you to provide specialist product adviceAre you someone who can: Manage costs / expenses within approved budget to achieve cost efficiencies. Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutions. Cultivate and manage objective...

  • Senior Specialist: Data Insights

    2 weeks ago

    Randburg, Gauteng, South Africa Absa Bank Limited Full time

    Bring your possibility to life Define your career with us With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary"SME...

  • Specialist: Risk

    2 weeks ago

    Randburg, Gauteng, South Africa Absa Bank Limited Full time

    Bring your possibility to life Define your career with us With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job SummaryTo provide...

  • Product Specialist

    2 weeks ago

    Randburg, Gauteng, South Africa FirstRand Short Term Insurance Full time

    Description Dear Future, Product Specialist Your role requires you to provide specialist product advice Are you someone who can: Manage costs / expenses within approved budget to achieve cost efficiencies. Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutions. Cultivate and manage...

  • Specialist Software Asset Management

    2 weeks ago

    Randburg, Gauteng, South Africa Absa Bank Limited Full time

    Empowering Africa's tomorrow, together one story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job SummaryAs a...

  • Procurement Specialist

    2 weeks ago

    Randburg, Gauteng, South Africa Puleng Pulane Consultants Full time

    Our client, a leader in the tracking device industry, is seeking a Procurement Specialist to manage all procurement functions within the organization. This role involves supervising a team of buyers, ensuring adherence to procurement processes, and acquiring goods and services efficiently, cost-effectively, and in compliance with company policies and...

  • Senior Cyber Risk Specialist

    2 weeks ago

    Randburg, Gauteng, South Africa Absa Bank Limited Full time

    Bring your possibility to life Define your career with us With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job SummaryTo provide...

  • Vulnerability Management Specialist

    2 weeks ago

    Randburg, Gauteng, South Africa Absa Bank Limited Full time

    Bring your possibility to life Define your career with us With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job SummaryTo provide...

  • IT Specialist

    2 weeks ago

    Randburg, Gauteng, South Africa IconAf Full time

    Job Description/SpecificationIT SpecialistJOB SUMMARYResponsibilities & DutiesThe responsibility of the IT Specialist will and may change from time to time as decided by Management.People Responsibility: Installing and configuring hardware and software components to ensure usability. Performing preventive and corrective maintenance of the network system and...

  • Ap Specialist

    2 weeks ago

    Randburg, Gauteng, South Africa Smith Garb Full time

    Gauteng, Randburg K K Annually Cost To CompanyAvailable immediately? Do you thrive in a high pressured environment? Our Client is seeking a young, energetic and highly skilled Accounts Payable Specialist to join their dynamic team in Randpark Ridge. If you have a passion for finance with experience in a Manufacturing or Mining concern then this is the...

  • Marine Claims Specialist

    2 weeks ago

    Randburg, Gauteng, South Africa Energy at Work Projects Full time

    Marine Claims SpecialistJob Title: Marine Claims SpecialistCompany Overview: Join our client's reputable insurance company, specializing in marine insurance solutions. They are currently seeking a skilled and experienced Marine Claims Specialist to join their Claims Department. Position Overview: As a Marine Claims Specialist, you will play a crucial role in...

  • Storage and Backup Specialist

    2 weeks ago

    Randburg, Gauteng, South Africa DataTech Recruitment Full time

    Experienced Storage and Backup Specialist required in Johannesburg. Responsible for installations, maintenance, corrective maintenance, monitoring the environment, testing, temporary resolutions and advanced 3rd level diagnosis. Manage thresholds and alerts for usage of IT resources. Support the in-scope operating system, system management software and...

  • IT Talent Acquisition Specialist

    2 weeks ago

    Randburg, Gauteng, South Africa IndSAfri Full time

    Company DescriptionWe are seeking an experienced IT Talent Acquisition Specialist to join our Recruitment Process Outsourcing (RPO) team. As an IT Talent Acquisition Specialist, you will be responsible for sourcing, attracting, and recruiting top IT talent for our clients in a fast-paced and dynamic environment. Your role will involve collaborating with...

  • Procurement Specialist

    2 weeks ago

    Randburg, Gauteng, South Africa Tracker South Africa Full time

    Listing reference: track_001171Listing status: OnlinePosition summary:Industry:IT & InternetJob category:PurchasingLocation:RandburgContract:PermanentRemuneration:Market RelatedEE position:YesIntroduction:TRACKER requires the services of a Procurement Specialist is responsible for overseeing all procurement activities within the organization, including...

  • Procurement Specialist

    2 weeks ago

    Randburg, Gauteng, South Africa Tracker South Africa Full time

    Listing reference: track_001070Listing status: OnlinePosition summary:Industry:IT & InternetJob category:PurchasingLocation:RandburgContract:PermanentRemuneration:Market RelatedEE position:YesIntroduction:TRACKER requires the services of a Procurement Specialist is responsible for overseeing all procurement activities within the organization, including...

  • Specialist: IT Security Analysis

    2 weeks ago

    Randburg, Gauteng, South Africa Absa Bank Limited Full time

    Bring your possibility to life Define your career with us With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job SummaryTo provide...

  • Curriculum Specialist

    2 weeks ago

    Randburg, Gauteng, South Africa Letsete BeHub Full time

    Job Purpose:The Curriculum Specialist supports the Head of Education with the overall planning, designing, and development of course content and assessments for grade 10 to grade 12, as well as for Educators.Duties: Assist the Head of Education to implement the STEM curriculum strategy and policies. Ensure that the strategy document and policies are aligned...

  • Receiving Specialist

    2 weeks ago

    Randburg, Gauteng, South Africa Kayur Investments Full time

    PurposeAs the Distribution Specialist for the group, you are responsible for directing the receiving, warehousing and distribution operations. You will oversee the efficient deliveries and returns, storage, dispatch of a wide variety of products.Ultimately, you should be able to ensure productivity targets are achieved and that all warehouse processes are...

  • Senior Manager: Assurance

    2 weeks ago

    Randburg, Gauteng, South Africa Absa Bank Limited Full time

    Bring your possibility to life Define your career with us With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job SummarySupport the...