Junior Consultant Mice

2 weeks ago

Rosebank, Western Cape, South Africa Travelstart Online Travel Operations Pty LTD Full time

Overview:


The main objective of this role is to provide information, advice, and booking services directly to our clients whilst delivering service excellence and positively promoting the Company brand.

This is achieved through exceeding the client's expectations thereby creating long-term relationships, fostering mutually beneficial relationships with suppliers, and offering customers the best deals most suited to their needs.


Knowledge & Skills:

  • Must have a valid GDS Certificate (Amadeus is an advantage)
  • Excellent knowledge of the GDS and Online Booking Tool (OBT)
  • Minimum of 2 years working in the MICE division
  • Computer literate in MS Windows and MS Office
  • Have an excellent understanding of: Airline terms, Travel industry knowledge, Geography
  • Ensure technical and product knowledge is updated regularly
  • Updated and latest destination & product knowledge is a must
  • Organising meetings, conferencing, incentives, and group booking
  • Being onsite when needed, doing groundwork as and when requested.

Personal Attributes Required:

  • Proficiency in English; knowledge of the additional language is an advantage
  • Wellversed in various areas of travel
  • Possess competent written and verbal communication skills.
  • Possess effective organizational skills and the ability to complete multiple tasks and a high volume of work on deadline.
  • Attention to detail.
  • Possess a creative outlook with a problemsolving attitude.
  • Excellent time management, organizational, and followthrough skills.
  • An ability to respond quickly and accurately to requests for information
  • An ability to provide excellent customer service
  • Selfmotivated
  • Ability to work independently
  • Takes the initiative to support team members and management

Package & Remuneration:

  • Attractive package market related, based on experience.

Closing Date: 03 January 2023

Please note that we reserve to right to amend, freeze the role or not hire. The final appointment will be at the discretion of Travelstart. Travelstart is committed to transformation and redressing of past inequalities. Our employment equity goals will be taken into account in our selection process.
Good luck

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