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Senior Applications Monitoring Specialist
2 weeks ago
- Detailed Description
- To execute the Applications Roadmap and Product Lifecyle to enable accessibility to product support as well as the latest functionality and innovation.
- To lead engagements with cross functional stakeholders and take responsibility for managing the relationship.
- To keep abreast of industry best practices and technologies and lead implementation of APM Solutions.
- To impart knowledge of the technical environment to the system development team.
- To provide reports and recommendations (including development of dashboards) on solution performance and system availability to senior management and relevant stakeholders.
- To manage the delivery and performance of Third-Party service providers against the agreed Service Level Agreements.
- To provide input into the Divisional budget and forecasts related to operational expenditure for the APM Solution.
a Bachelor's degree (NQF 7) in Computer Science, Information Systems or an equivalent qualification;
- a minimum of 8-10 years of experience supporting, maintaining and enhancing APM Solutions
Additional requirements include:
- Industry, organisational and business awareness knowledge and skill
- Quality assurance knowledge and skill
- Continuous improvement knowledge and skill
- Continued learning and/or professional development knowledge and skill
- Business continuity and planning knowledge
- IT enablement planning knowledge
- IT transformation and innovation skills
- Release management knowledge
- Application design, configuration and development knowledge and skill
- Application support and maintenance knowledge and skill
- Infrastructure design and development knowledge and skill
- Systems integration knowledge and skill
- Planning and organising
- Building and managing relationships
- Technical Analysis skills
All interested parties are invited to apply.
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