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Store Manager

3 months ago

South Africa Carrol Boyes Full time

Store Manager Are you a retail superstar looking for a dynamic management role? Look no further We are seeking a results-oriented Manager with a passion for delivering outstanding customer service at our Northridge store.

As the Store Manager, you will be responsible for leading a team of 2+ employees and managing all aspects of store operations.

You will maximize sales, control expenses, and maintain profitability through effective cost management.

Essential Duties and Responsibilities:
Maximize Sales and

Control Expenses:
Ensure efficient sales operations while managing expenses effectively

Stock Control and Inventory Management:
Conduct weekly stock-takes to maintain accurate inventory levels

Complete Store Operational Requirements:
Schedule and assign tasks to employees, ensuring follow-up on work results

Maintain Store Staff:
Recruit, select, orient, and train employees. Provide coaching, counselling, and disciplinary actions as needed.

Monitor Employee Performance:
Coach and counsel employees, monitor job results, and provide feedback

Financial Management:
Prepare annual budgets, analyse variances, and initiate corrective actions as needed

Customer Relations:
Establish rapport with potential and existing customers, understanding their requirements

Ensure Merchandise Availability:
Approve contracts and maintain inventory levels to meet customer demands

Security Measures:
Monitor security systems to protect merchandise and ensure a safe store environment


Compliance:
Ensure compliance with legal requirements to maintain store stability and reputation

Marketing Displays:
Set up effective marketing displays for sales floors and store windows

Cost Management:
Manage controllable costs to maintain profitability

Sales Analysis:
Analyse sales figures and forecast future sales to facilitate planning

Customer Service:
Address customer complaints and comments promptly and effectively

Market Awareness:
Stay informed about market trends and competitor activities in the retail industry
Policy

Compliance:
Maintain compliance with company policies and procedures

Additional Duties:
Perform any other duties as required by the Supervisor.
These responsibilities are integral to ensuring operational efficiency, profitability, and customer satisfaction within the store.

Minimum Requirements:

Matric (high school diploma), business qualification (desirable)5 years of sales experience in high-end retail, 2 years as an Assistant Manager/Manager, solid homeware retail product and visual merchandising experienceSkills & Traits: Demonstrated advanced proficiency in retail management, store sales systems, marketing, leadership, and communication.

Strong ability to motivate others, with a customer-focused approach, adaptability, and quick learning ability.
Effective team player, dedicated to delivering exceptional results.
Join our team and lead two store locations while driving sales and delivering exceptional customer experiences. Apply now and be part of our success story