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Contact Centre Marketer Sales

4 months ago

Durban, KwaZulu-Natal, South Africa FirstRand Full time
Job Description

Hello Future Contact Centre Marketing Sales

Welcome to Wesbank, the home of the #changeables.

We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.


As part of our talent team in WB Motor Team you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious.

Now's the time to imagine your potential in a team where experts come together and ignite effective change.

Are you someone who can:

  • Contribute to cost efficiencies through responsible utilisation of work related resources
  • Contribute to teamwork and inclusivity within own team
  • Identify and utilise opportunities to assess and improve own performance
  • Uses technical knowhow to identify, solve and escalate problems
  • Comply with relevant statutory, legislative, policy and governance requirements and adhere to processes and procedures related to area of specialisation
  • Ensure operational excellence through the delivery of work processes according to defined quality standards
  • Provides exceptional customer service when interacting with internal and external customers
  • Delivers customer service through adherence to quality service standards
  • Delivers on sales objectives to increase profitable busines
  • Receives loaded and validated deals, converts and concludes the actual sale, and structures
- deals as per the clients' needs

  • Receives loaded and validated deals, converts and concludes the actual sale, and structures
deals as per the clients' needs.

  • Meets production targets (sales objectives), such as Rand Value, Noninterest Revenue, Value, Added Products
  • Conversion of Approved New Business Applications, First Time Approval, Number of Outbound Calls / Productivity,
  • Lead Management within agreed standards.
  • Contributes to profitability and managing returns, and provides quotes within mandates, as predefined on the system.
  • Prepares credit submissions for judgmental assessments.
  • Implement people resource planning in line with delivery and performance objectives, on budget and in partnership with specialized areas


 Minimum Qualification
  • Matric


 Preferred Qualification
  • Diploma in Sales and Marketing or Related field


 Experience
  • One to three years in Sales and Marketing, call center environment (in/out), financial industry.

You will have access to:

  • Opportunities to network and collaborate
  • A challenging working environment
  • Opportunities to innovate

We can be a match if you are:

  • Adaptable and curious
  • Analyse complex data sets
  • Thrive in a collaborative environment


WesBank respects your privacy and will process the information you have provided to us in accordance with our privacy notice.


This notice highlights what information we collect, why we collect it, how we use it, who we may disclose it to and your rights regarding personal information.

Please visit our website to view this notice.

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Job Details

Application Closing Date

11/06/24