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Supervisor: Foreman
3 weeks ago
Motus Toyota Bedfordview currently holds a vacancy for a
Supervisor: Foreman
Reporting to the
Manager:
Service, this position requires someone to assist and advise technical staff, and correctly diagnose problems on vehicles.
He/She must ensure that service and repairs are carried out to the highest standards of quality possible and to ensure Customer Satisfaction.
Position Overview:
Specific Role Responsibilities:
- Distribute workload
- Ensure that work is completed properly and on time
- Monitor all work
- Control staff timekeeping
- Assist Technicians
- Ensure a productive and efficient working environment
- Test drive vehicles
- Handle Customer complaints
- Ensure consistent high quality work for all services and repairs
- Assist with diagnosis regarding customer problems
- Analyse comebacks
- Supervise staff using motivation, assistance and discipline
- Attend to warranty claims
- Ensure good housekeeping
- Ensure that safety measures are instituted and followed
- Ensure healthy and safe working environment standards are adhered to by all staff
- Ensure that workshop policies and procedures are adhered to
- Assist Manager and replace Manager if he / she is not available
- Assist Control, reception and administration
- Prepare quotations
- Assist Service Advisors with reception processes
- Perform any other reasonable duties which may be required from time to time
Qualifications and Experience:
- Must have a minimum of Grade 1
- Qualified Motor Mechanic
- Technical Diagnostic Skills
- Toyota Experience
- Must have a valid driver's license
- Must have a clear Criminal Record
Skills and Personal Attributes:
- Must have Leadership and Time Management skills
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