Supervisor: Foreman

**Motus Toyota Bedfordview** currently holds a vacancy for a **Supervisor: Foreman**

Reporting to the **Manager: Service,** this position requires someone to assist and advise technical staff, and correctly diagnose problems on vehicles. He/She must ensure that service and repairs are carried out to the highest standards of quality possible and to ensure Customer Satisfaction.

**Position Overview**:
**Specific Role Responsibilities**:

- Distribute workload
- Ensure that work is completed properly and on time
- Monitor all work
- Control staff timekeeping
- Assist Technicians
- Ensure a productive and efficient working environment
- Test drive vehicles
- Handle Customer complaints
- Ensure consistent high quality work for all services and repairs
- Assist with diagnosis regarding customer problems
- Analyse comebacks
- Supervise staff using motivation, assistance and discipline
- Attend to warranty claims
- Ensure good housekeeping
- Ensure that safety measures are instituted and followed
- Ensure healthy and safe working environment standards are adhered to by all staff
- Ensure that workshop policies and procedures are adhered to
- Assist Manager and replace Manager if he / she is not available
- Assist Control, reception and administration
- Prepare quotations
- Assist Service Advisors with reception processes
- Perform any other reasonable duties which may be required from time to time

**Qualifications and Experience**:

- Must have a minimum of Grade 12
- Qualified Motor Mechanic
- Technical Diagnostic Skills
- Toyota Experience
- Must have a valid driver’s license
- Must have a clear Criminal Record

**Skills and Personal Attributes**:

- Must have Leadership and Time Management skills