Debt Review Legal Agent

2 weeks ago


Durban, KwaZulu-Natal, South Africa Pioneer Debt Solutions Full time

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Debt Review Legal Agent


Legal proceedings play a crucial role in ensuring the protection of the consumer during the debt review process with their credit providers.

We are looking for a driven and detail-orientated individual to join our team that meets the requirements to fulfil this role.

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Key Responsibilities:_

  • Quality Assurance: Screening each debt review matter to ensure it meets the requirements of the Magistrates Court and/or the National Consumer Tribunal.
  • Founding Affidavits: Analysing, printing and distribution of the original founding affidavits to and from the debt counsellor, commissioner and attorney firm.
  • Confirmatory Affidavits: Contacting and arranging collection of the original confirmatory affidavit to and from the consumer and attorney firm.
  • Updated supporting documentation: Contacting and arranging collection of updated supporting documentation from the consumer and to the attorney firm.
  • Set Downs and

Granted Orders:

Analysing the Notice of Motions and Granted Orders to ensure legitimacy, workbook updates as per service level agreement, payment plan alignments, customer communication and DHS update instructions.


  • Adjournments: Updating and communicating postponement reasons at court and rectifying before the next hearing date.
  • Oppositions: Negotiating with credit providers and consumer for settlement to ensure a fair and equitable agreement between debt counsellor, consumer and credit provider.
  • Draft Orders: Updating of the draft court orders in line with credit provider, debt counsellor and consumer agreements before the court hearing.
  • Courier & driver collections: Completing and submitting of job cards for courier and/or driver collection for consumers.
  • Court Outcomes: Updating consumers, colleagues and credit providers with court outcomes upon request.
  • Instructions: Providing written instructions to attorney firms.
  • Debt Review Removals: Communicating and actioning of instructions with consumers and attorney firm to ensure consumer is declared not overindebted by the court.
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Requirements:_

  • Matric
  • Sound understanding of the debt review process and National Credit Act.
  • A sound ability to negotiate.
  • Speaks English and Zulu.
  • Previous experience in banking, legal and/or formal legal qualification would be advantageous.
  • Proficiency in excel, word and sharepoint.
Application Deadline: 2024/03/15

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