Business Solutions Specialist

2 weeks ago


Pretoria, Gauteng, South Africa Ziyana Group Full time
Centurion, South Africa | Posted on 04/30/2024
Identify and pursue new business opportunitiesthrough various channels such as networking, referrals, and cold outreach.
Conduct research to identify potential clientsand industries aligned with the company's product range.
Utilize market insights to target high-potentialleads and expand the client base.

Lead Conversionand Deal Closure:
Qualify leads to ensure alignment with ZiyanaGroup's product offerings and target market.
Engage with leads through effective communicationand solution-oriented discussions.
Conduct product demonstrations and presentationstailored to the specific needs and challenges of each client.
Overcome objections and negotiate terms tofacilitate the closing of deals in a timely manner.

Account Management:
Cultivate strong relationships with clients, keystakeholders, and industry influencers to foster trust and loyalty.
Act as a strategic advisor to clients, providingpersonalized solutions and ongoing support to address their evolvingneeds.
Regularly engage with clients through meetings,calls, and networking events to maintain rapport and identifyopportunities for collaboration or upselling.
Proactively address any issues or concerns raisedby clients to ensure a positive customer experience and long-termsatisfaction.

Sales Analysis and Reporting:
Analyze sales-related information, market trends and client feedback to identify areas for growth and improvement.
Translate data into actionable insights andstrategies to enhance sales performance and achieve revenue targets.
Provide regular reports and updates on salesactivities, pipeline status, and key metrics to management and relevantstakeholders.

Solution Customisation:
Collaborate with clients to understand theirspecific business challenges, goals, and requirements.
Tailor Ziyana Group's product offerings andsolutions to meet the unique needs and preferences of each client.
Provide expert advice and recommendations onproduct selection, implementation strategies, and optimizationopportunities.

Cross Selling and Upselling:
Identify opportunities to cross-sellcomplementary products or upsell additional services to existing clients.
Proactively introduce clients to new productfeatures, upgrades, or add-on solutions that enhance their overallexperience and value proposition.
Maximize revenue potential by leveraging existingclient relationships and expanding Ziyana Group's product penetrationwithin client organizations.

Market Research:
Assist in gathering market intelligence andcompetitor analysis to inform prospecting efforts.
Stay updated on industry trends and developmentsto identify new opportunities for business growth.

Product Knowledge:

Develop an in-depth understanding of ZiyanaGroup's product range, including PABX/VOIP systems (Telecommunications),Solar power solutions, CCTV, biometrics, printers, backup power inverters,and generators.

Stay updated on the features, specifications,capabilities, and applications of each product within the portfolio.
Demonstrate proficiency in articulating the valueproposition of Ziyana Group's products and their alignment with clientneeds and business objectives.
Provide accurate and detailed information toclients during product demonstrations, presentations, and consultations.

Act as a subject matter expert on Ziyana Group'sproducts, offering insights and recommendations based on clientrequirements and industry best practices.

Requirements Matric
Bachelors Degree in BusinessManagement, Sales, Marketing or any relevant business qualification.

4- 6 years' experience in sales, particularly in a role that involveslead generation, client prospecting and closing, is highly valuable.

Experience in sales within the service industry,specializing in offering training and development, recruitment, and humanresources (HR) services.
Customer Service Experience

Proficiency in CRM Tools:
Experience withCustomer Relationship Management (CRM) software, such as Salesforce,HubSpot, or Zoho CRM.
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