Quality Controller

2 weeks ago


Durban, KwaZulu-Natal, South Africa Chateau Gateaux Patisserie Ballito Full time

As a Quality Controller you need to ensure day to day enforcement, verification and documentation of adherence to the food safety and quality management system within the factory, laboratory and production operations.


  • Handling of customer complaint investigations and trending, inclusive of internal administration and corrective action verification.
  • Management of the Corrective Action System; updating of associated procedures and records, raising and closing off Incident Report Records, ensuring timeously follow up on over Incident Report Records and trending.
  • Provide continuous Food Safety related training for employees.
  • HACCP Activities.
  • Supporting HACCP Team member.
  • Internal Auditing.
  • Sensory Evaluation.
  • Participation in mock/ traceability recalls.
  • GMP/ PRP Verifications.
  • Ensure quality standards and SOPs are maintained and followed respectively.
  • Conduct or assist in validation studies where necessary.
  • Ensure conformance to relevant legislations, regulations and standards.
  • Coordinate and report on projects related to the maintenance and improvement of the food safety management system.
  • Participate in crossdepartmental projects and task teams for the improvement of food safety, product quality, factory efficiency and operational health & safety.
  • To communicate deviations in the process and food safety management system, enforce correction and corrective action from factory operational staff, supervisors and managers.
  • Assist during internal and external audits/ inspections.
  • General QA and administrative duties.
  • Adhoc QC related activities.

THE PERSON THE ROLE NEEDS

  • Grade 12 with a Bachelors Degree in
  • Food Science and Technology or Biotechnology or similar.
  • 2 years experience within FMCG industry.
  • Minimum 1 years exposure to quality management system administration.
  • Training and certification/ accreditation requirements: FSSC22000, Food Defence and Food Fraud will be an advantage.
  • Internal auditing and HACCP course advantageous.
  • Own transport
  • Flexibility to work shifts as required
SKILLS, ATTRIBUTES AND COMPETENCIES

  • Communication Skills (Verbal and Written)
  • Computer literate (Ms Office, ERP and quality management system).
  • Report writing ability
  • Presentation ability
  • Internal auditing
  • Detail and result orientated
  • Assertive
  • Influencing and leadership skills
  • Reliability
  • Flexibility
  • Ability to work well in teams
  • Good organizational skills
  • Time management

HOW THE ROLE IS MEASURED
- Timeous feedback and trending of customer complaint investigations.
- Timeous and effective closure of Incident Report Records as well as maintenance of the Corrective Action System.
- Ensure timeous completion of training and reporting of competency.
- Adherence to relevant legislations, regulations/standard and internal Procedures / SOPS.

Salary:
R8 000,00 - R8 500,00 per month

Education:

  • Bachelors (required)

Experience:

  • FMCG: 2 years (required)

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