Commercial Underwriting Administrative Assistant

2 weeks ago

Johannesburg, Gauteng, South Africa Santam Insurance Full time
Commercial Underwriting Administrative AssistantJohannesburg, Gauteng, South Africa
Commercial Underwriting Administrative AssistantSantam is the market leader in the general insurance industry in Southern Africa. We are a large,
diversified, expanding and transforming company and whilst based in South Africa, we are rapidly
moving into a number of emerging markets, both in Africa and Asia.
Our success is rooted in our passion for our clients and everything we do is centered on our delivery
of Insurance Good and Proper. We're about people. People drive our business so it follows that we
want to recruit the best people possible whether they work for us permanently or for a short time as
temporary employees.
A position for an Administrative Assistant for the Operations Commercial Platform Management CoE
team is available and will be based in Park Town.
Job DescriptionThe incumbent will play a key role in supporting the CPM CoE team, by working closely with its management team and the incumbent will be required to handle highly confidential documents and information requiring utmost discretion

AccountabilitiesAdministrative support Activities:


Allocation of Underwriting referrals using CRM D365 to the CPM CoE Underwriting team and subsequent collation of monthly and bi-annual statistics for review & performance monitoring purposes.

Performing administrative processes for the delivery of CPM Renewal terms, which includes management of control sheets, navigating various systems to collect required information, consolidation of information and allocation of renewal tasks.

Collation of underwriting reporting for presentation at regional engagement sessions.
Gathering information and conducting background research, follow-up, preparing of summaries, basic analysis as and when required.
Office asset management and maintenance of asset register for the team (e.g. laptops).

This includes stationary management (inventory maintenance and requisition), maintaining of office systems, data management and filing, organograms and mailing and teams lists.

Diary management and managing the teams leave planning in MSteams "Shifts".

This includestimeous and accurate scheduling of meetings ensuring that venues and appropriate facilities have been arranged as needed as well as following up on diary requests to ensure appropriate and constructive allocation of time.

Event management, such as strategic sessions and various team events; venue hire and all logistical aspects including catering associated with such eventsManaging and actioning incoming email as delegated, corresponding on behalf of the management team as contracted.

Stand in for CPM Head Administrator as required.
Assistance on ad-hoc requests as determined by the management team.

Travel Co-ordination:Co-ordinate travel arrangements as determined by the management teamEnsure adherence to Santam group travel and procurement policiesAssist with team communication initiativesMinuting matters arising from team meetings and action items, tracking progress and following up on deliveryResponsible for maintaining the teams' intranet requirements (SharePoint, Confluence andMS Teams) site with updated documents, policies, communication, and other team details.

Distribution of team communications.
General AdministrationMaintain access to specific systems on instruction from authorised individuals (e.g. to budget system)


Administrative support for new employee appointments which includes arranging access to systems, computer equipment, parking and introductory/ induction meetingsAdministrative support for staff resignations to ensure all aspects of our HR policy are adhered to as they pertain to retrieve of SANTAM owned equipment such as laptops, 4g cards and the likeEnsure that office area is in order/ neat; ensuring that maintenance is arranged when required.

QualificationMatricRelevant tertiary qualification would be a plusRequirementsProject and/or process management skillsMatricAdministrative support capabilitiesExperiencePreferably 3 years' experience as an Administrative/Personal Assistant in a corporate teamand/ or responsible for supporting senior managementEvidence of experience in engagement with key business and external partners across alllevels (including senior levels) on behalf of the line manager and area is recommendedSkillsComputer literacy and efficiency (Advanced Excel, Word, PowerPoint and Sharepoint)Ability to self-teach and master Confluence and MS TeamsStrong co-ordination, organizational and planning skillsExcellent interpersonal, communication and networking skillsResults orientated, pro-active and deadline drivenHigh stress tolerance:

Ability to operate under pressureStrong quality and client service orientationSound analysis skillsConfidentialityAbility to 'think-out-of-the-box' / lateral thinkingHigh initiative/self-starter/proactive and anticipates requirementsProfessionalism, excellent judgement, use of discretion, prioritization and problem-solvingabilitiesAbility to work and make decisions independentlyClient focusDrives resultsFlexibility and adaptabilityPlanning and organizingSituational adaptabilityInterpersonal savvyManage complexityBuild a successful career with usWe're all about building strong, lasting relationships with our employees.

We know that you have hopes for your future – your career, your personal development and of achieving great things.

We pride ourselves in helping our employees to realise their worth.

Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

Turnaround timeThe shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.
Our commitment to transformationAt Santam we are committed to transformation and embracing diversity. This commitment is what
drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive
workforce, representative of the demographics of our society. In achieving our employment equity
goals we give preference to applicants from the designated groups in alignment with the Divisions
Employment Equity targets.
Our recruitment process
OnboardingStep 8
You made it. Here we ensure we receive all your documents to get you onto our payroll system.
Our recruitment process
AdvertiseStep 1
Our vacancies are advertised between 3-5 days depending on the market availability of the skills required.
Our recruitment process
Step 2

Could take a couple of days depending on the volume and the screening process, which various according to the complexity of the role.

Our recruitment process
Step 3

Long listed candidates are sent to the hiring manager to review and consider for the next stage of the selection process.

Our recruitment process
Telephonic screeningStep 4

Candidates may be contacted for a short screening interview to get to know them better and to ask any clarity seeking questions.

Our recruitment process
Your interviewStep 5
We use a competency interview model. Interview dates will be confirmed via e-mail. During the interview you will be introduced to the panel and the process will be explained. Remain calm and sell yourself. This is our opportunity to match your skills to the job. You only get one shot
Our recruitment process
AssessmentStep 6

Should we like what you bring to the table, depending on the job you are being considered for, you may be invited to complete a psychometric assessment.

Further employment checks are conducted the ensure the validity of your credentials.
Our recruitment process
Step 7
Prior to an offer being made, there may be a second interview to meet with the Head of Department.

Should there be a need for any further interviews, be sure to bring the same charm that got you through your first interview.

Our recruitment process
OnboardingStep 8
You made it. Here we ensure we receive all your documents to get you onto our payroll system.
Our recruitment process
AdvertiseStep 1
Our vacancies are advertised between 3-5 days depending on the market availability of the skills required.
Our recruitment process
Step 2

Could take a couple of days depending on the volume and the screening process, which various according to the complexity of the role.

Our recruitment process
Step 3

Long listed candidates are sent to the hiring manager to review and consider for the next stage of the selection process.

Our recruitment process
Telephonic screeningStep 4

Candidates may be contacted for a short screening interview to get to know them better and to ask any clarity seeking questions.

Our recruitment process
Your interviewStep 5
We use a competency interview model. Interview dates will be confirmed via e-mail. During the interview you will be introduced to the panel and the process will be explained. Remain calm and sell yourself. This is our opportunity to match your skills to the job. You only get one shot
Our recruitment process
AssessmentStep 6

Should we like what you bring to the table, depending on the job you are being considered for, you may be invited to complete a psychometric assessment.

Further employment checks are conducted the ensure the validity of your credentials.
Our recruitment process
Step 7
Prior to an offer being made, there may be a second interview to meet with the Head of Department.

Should there be a need for any further interviews, be sure to bring the same charm that got you through your first interview.

Our recruitment process
OnboardingStep 8
You made it. Here we ensure we receive all your documents to get you onto our payroll system.

TIPS & TRICKSGetting ready for your interviewThere is not just one way to be successful at Santam, nor is there one way to interview with us.

Interviewing is a two-way process - it helps us learn about you, and it helps you learn about us, our people, and what you could do here.

Santam has been officially recognised by the Top Employers Institute as a Top Employer 2024 for excellence in people practices.

This is the eighth consecutive year that we have achieved this accolade.
#J-18808-Ljbffr

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