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General Cod Associate
2 weeks ago
If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
The position performs administrative responsibilities within the COD team.These responsibilities include, but not limited to:
- Obtaining customer contact and supporting details
- Communicating with customers via various channels in order to notify the customer of the shipment details and obtain payments from customers
- Answering incoming calls and resolving customer queries.
- Undertaking daily tasks assigned by the team leader and manager(s)
- Updating of PayGate and obtaining proof of payments from customers
- Ensuring the department and UPS KPI's are achieved relevant to the position
- Enhancing customer experience for UPS customers
- Performing adhoc activities as assigned.
Employee Type:
Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
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