Customer Value Proposition Manager C

2 weeks ago


Johannesburg, Gauteng, South Africa FirstRand Full time
About us, purpose, experience and qualifications

about us:

- make a promise
- be deeply invested
- value our differences
- build trust, not territory
- have courage
- always do the right thing

purpose:

  • To formulate tactical strategy and associated delivery plans through managing the end to end core value propositions while ensuring operational implementation through the achievement of value propositions. This role will craft Operational strategies to grow and build Banking products through enabling horizontal alignment across subsegments to provide sustainable long term returns and profitability.

experience and qualifications:

  • Minimum Qualification
  • Relevant Post Graduate
  • Experience 5 to 8 years' experience in a similar environment, of which 2 to 3 years ideally at management level


Additional Knowledge
  • Sales strategies and target setting
  • Consumer behaviour
  • Customer lifecycle
  • Banking products and channels
  • Internal systems knowledge
  • Knowledge of product value chain
    additional requirements:

responsibilities:

  • Develop and implement integrated sales strategies for family products customer subsegments that enable and drive sales delivery in partnership with leadership
  • Integrate business information, and compare, analyse and produce reports to identify trends, discrepancies and inconsistencies for decision making purposes
  • Provide input into, and implement, corporate governance, compliance, integrity and ethics policies in are of accountability to identify and manage risk exposure
  • Set tactical goals and optimise the use of the people, finances and technologies in order to realize those goals
  • Participate in planned activities that are appropriate for own and employee development
  • Manage people by executing management responsibilities and create an environment that encourages employee growth and performance excellence
  • Demonstrate leadership behaviour through personal involvement, commitment and dedication in support of organisational values
  • Draw up a budget aligned to tactical delivery plans, monitor effectiveness and report on variances
  • Drive shareholder value through profitable and integrated frameworks, guidelines and optimisation plans
  • Design and implement new or cuttingedge systems, solutions and processes and initiate innovations and changes aligned to business strategy
  • Establish mutually beneficial relationships with stakeholders, that support thought leadership, innovative and integrated practice solutions
  • Focus on tactical service plans to deliver and continuously provide a consistent, seamless and positive customer experience
  • Develop tactical plans to drive revenue growth


  • Johannesburg, Gauteng, South Africa Nedbank Full time

    Job ClassificationREQ:Refilwe Falatsi:Closing Date: 12 January 2023:Employment Equity Statement: Preference will be given to individuals from underrepresented groups.Cluster Nedbank Wealth Cluster Nedbank Insurance Division Functional Area: Client Experience Job Family Marketing, Communication and Research Career Stream Market Research and Customer Insights...


  • Johannesburg, Gauteng, South Africa FirstRand Full time

    Job DescriptionTo formulate tactical strategy and associated delivery plans through managing the end to end Client Value Propositions engagement, while ensuring operational implementation of Strategic campaigns. Integrate business information, and compare, analyse and produce reports to identify trends, discrepancies and inconsistencies for decision making...


  • Johannesburg, Gauteng, South Africa The Recruitment Council Full time

    Job Purpose:To support the business in identifying opportunities for different segments, and work to use identified insights to design compelling, disruptive and commercially viable Client Value Propositions for the company Insurance offerings.Job Responsibilities: Provide input on activities for relevant CX reports by collecting information on status and...

  • Proposition Analyst

    2 weeks ago


    Johannesburg, Gauteng, South Africa THE SKILLS MINE (PTY) LTD Full time

    Requirements: A Bachelor's degree or higher At least 25 years of working experience in Strategy, Business Development, Product Development or Management Consulting; Experience in Digital Services, Marketplaces, Superapps or Ecommerce is a plus Demonstrated passion for Financial Technology, Digital Banking and the mission of the company Strong attention to...


  • Johannesburg, Gauteng, South Africa Energy at Work Projects Full time

    Customer Value Maximization Sales ConsultantAre you a Sales Superstar with a Passion for Customer Value? Join Our Clients TeamOur client's team believes in going beyond traditional sales to redefine the customer experience. They are seeking a dynamic and creative Sales Consultant to join their team as a Customer Value Maximization Sales Consultant. If you...


  • Johannesburg, Gauteng, South Africa MTN Nigeria Full time

    Reports To:Youth Segment ManagerDivision:ConsumerDescriptionTask Complexity: Support in driving the effective implementation of MTN SA's youth segment value propositions, GTM and customer experience design and journey, with emphasis on customer experience (internal and external), ensuring maximum market penetration, growth and profitability. Support in...


  • Johannesburg, Gauteng, South Africa Absa Bank Limited Full time

    Bring your possibility to life Define your career with us With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job SummaryTo provide...

  • Lead Trainer

    2 weeks ago


    Johannesburg, Gauteng, South Africa C-TV Full time

    Sales Agent Job Description: Selling C-TV products to customers and representing the brand. Maintaining customer relationships. Negotiating with leads and using persuasion techniques to overcome objections and landing deals that are beneficial to the company, while also providing customers with optimal value. Assist customers to subscribe on C-TV and ensure...


  • Johannesburg, Gauteng, South Africa Absa Bank Limited Full time

    Bring your possibility to life Define your career with us With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job SummaryThe Product...

  • Key Account Manager

    2 weeks ago


    Johannesburg, Gauteng, South Africa Isilumko Staffing Full time

    Looking for a seasoned Account Manager to oversee clients in TES Industries. Must have a minimum of 5 years' experience in Retail, FMCG, MINING industry. This position is expected enhance strong and deep relationships with nominated accounts. It is therefore essential that this person has extensive experience in identifying and influencing senior key...

  • Proposition Analyst

    2 weeks ago


    Johannesburg, Gauteng, South Africa BigTalent Full time

    Our esteemed client, a digital bank, is seeking a creative and proactive individual to join their team as a Proposition Analyst, a role similar to a Product Analyst. If you're passionate about innovation in the finance industry and have a knack for driving product strategies, this role is for you\ Contribute to the strategic formulation and design of...


  • Johannesburg, Gauteng, South Africa Absa Bank Limited Full time

    Empowering Africa's tomorrow, together one story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job SummaryTo...


  • Johannesburg, Gauteng, South Africa Inoxico Full time

    SEEKING:CUSTOMER ONBOARDING SPECIALISTFOR:Full-Time PositionREMUNERATION:Competative Salary + IncentivesABOUT US: Trade Shield is a fast-growing tech start-up that harnesses the power of AI to provide our clients with powerful insights into the credit they extend to businesses. Trade credit drives business in global markets and Trade Shield aims to be the...

  • Manager C

    2 weeks ago


    Johannesburg, Gauteng, South Africa Findojobs South Africa Full time

    SCOPE OF WORK To act as technical leader, expert and mentor in the C&I department. This includes technical responsibility for the departments input related to proposals and contracts. Ensure that designs and technical solutions are produced in a professional and cost-effective manner, to high standards. Have engineering integrity and comply with legal and...


  • Johannesburg, Gauteng, South Africa Abbott Laboratories Full time

    Value Expansion ManagerAbout AbbottAbbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology.Working at AbbottAt Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a...

  • Sales Agent

    2 weeks ago


    Johannesburg, Gauteng, South Africa C-TV Full time

    Sales Agent PostC-tv is a subscription-based streaming services that allows our customers to watch shows, movies and documentaries on an internet-connected devices.We are currently looking for dedicated, innovative and committed professional individuals with a consistent positive attitude in providing exceptional levels of customer service and sales. If you...


  • Johannesburg, Gauteng, South Africa MTN Nigeria Full time

    Strategic InputAssist in developing goals, strategies, and plans needed to achieve the portfolios vision and build the capabilities to enable optimal delivery with input from relevant stakeholders. Support the strategic analysis of MTN system strategies to ensure that the strategic technological direction aligns and supports MTN Group objectives. Assist with...


  • Johannesburg, Gauteng, South Africa Guardian Recruiting Full time

    _Job Specification_Renew and grow existing client accounts through a disciplined Account Management processUplift realisation as well as adjacency identification and conversionCoordinate and collaborate internally with client functions and externally with client partners to deliver a superior customer experienceAchieve and maintain a clear understanding of...

  • Sales Agent

    2 weeks ago


    Johannesburg, Gauteng, South Africa C-TV Full time

    C- TV is a subscription-based streaming service that allows our members to watch live TV shows, movies and documentaries on an internet-connected device.We are currently looking for dedicated, innovative and committed professional individuals with a consistent positive attitude in providing exceptional levels of customer service and sales.If you have the...

  • Manager C

    2 weeks ago


    Johannesburg, Gauteng, South Africa Icon Group Full time

    DUTIESAct as technical leader, expert and mentor in the C&I department. Technical responsibility for the department`s input related to proposals and contracts.Ensure that designs and technical solutions are produced in a professional and cost-effective manner, to high standards.Have engineering integrity and comply with legal and industry requirements and...