Chapter Lead: Business Intelligence

2 weeks ago

Johannesburg, Gauteng, South Africa Heineken Full time

We Go Places How about you?

Immediate Superior:
Lead - AME Analytics Hub

Location:
Johannesburg (Hybrid)

Function:
Africa & Middle East (AME) Analytics Hub

Type of Contract:
Permanent

Reference Number: 102268

Closing Date: 05/02/2024


The Africa & Middle East (AME) Analytics Hub is a business-led, value driven regional hub of Heineken's Global Analytics team whose mission is to lead Heineken into becoming a data-driven company and the best-connected brewer.

The team focuses on solving some of the region's most challenging business problems using data and analytics.

We are looking for a Lead for the Business Intelligence (BI) and Analytics Chapter of our team. You will be responsible for leading the reporting, data analytics and insights efforts for Heineken's AME region.

You will work with various stakeholders across the region to identify business needs, gather data, and use data analytics and reporting to provide insights and recommendations to drive business decisions and lead a team of strong analytics professionals.


In this role, you will:

  • Be a team lead of the AME Analytics Hub BI Chapter currently a team of 4 data analytics and BI developers and growing.
  • Be responsible for project and task prioritisation and capacity planning.
  • Work with stakeholders to understand business needs and requirements and develop analytics solutions to meet those needs.
  • Gather and analyse data to provide insights and recommendations to various key stakeholders across the organisation.
  • Use different analytics techniques such as descriptive reports, diagnostic dashboards, machine learning and predictive modelling to provide deeper insights and recommendations to solve critical business problems.
  • Develop and maintain data models and schemas that support efficient querying and analysis of various data sources.
  • Develop and maintain dashboards and reports to effectively communicate insights to stakeholders.
  • Develop insightful business analyses, that provide measurable value, business process improvements and solve challenging business problems.
  • Use designthinking processes to develop analytics assets for business consumption.
  • Work with various internal teams, including data management, to ensure data quality and accuracy by conducting data validation, cleansing, and enrichment processes.
  • Develop and maintain documentation on data structures and data flows to support the analytics team and stakeholders in their work.
  • Need to stay up to date with the latest technologies and trends in data analytics and share knowledge with the team.
  • Participate in strategic planning and decisionmaking related to data analytics and data management in the hub.
  • Design experiments and pioneer methodologies to measure the value of analytics projects that you deploy.
  • Develop and validate the appropriate metrics to measure success for a given problem.
  • Cultivate strong partnerships with crossfunctional partners from engineering, data science, analytics translators.
  • Cultivate strong partnerships with crossfunctional partners from Global Analytics, Analytics Hubs, and various Operating Companies within Heineken regionally and globally.
  • Present outcomes of analysis to all levels of the company.
  • Be a trusted business advisor and problem solver.

What you bring:

  • A successful BI and analytics expertise and project management, with at least seven years of experience in developing and deploying analytics projects with evidence of business impact and value.
  • A solid analytics team leadership, having led similar analytics teams for at least three years.
  • A Business Intelligence (BI) and analytics strategic mentality with a proven track record of developing and implementing a BI and Analytics strategy that supports the goals of an organisation.
  • A BI and analytics technical expertise, able to provide bestpractice solutions, quality assurance, and technical support to your team and business stakeholders.
  • Experience in using different analytics techniques such as descriptive and diagnostic analytics, with some knowledge in machine learning and predictive modelling.
  • Strong proficiency in data analysis tools such as SQL, Python, or R.
  • Familiarity with data visualisation tools such as Power BI, Tableau and SAP Business Intelligence suite.
  • Excellent communication, with the ability to deeply listen and communicate effectively (the abolity to convey technical content to nontechnical audiences and are able to translate business requirements into analytics problem statements and solutions).
  • Problemsolving, with a calm and positive attitude to project challenges and setbacks.
  • Comfortable with ambiguity, thriving with mínimal oversight and navigating complex processes and data landscapes.
  • Familiarity with cloud computing platforms such as Microsoft Azure.
  • Sound experience in the FMCG industry.
We are a fun and value-focused team and have some ambitious goals. This role is challenging, strategic and can be hugel

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