Senior Field Service Engineer

2 weeks ago

Johannesburg, Gauteng, South Africa Guerbet Full time

Press Tab to Move to Skip to Content Link At Guerbet, we build lasting relationships so that to enable people to live better.

This is Our Purpose.

We are a global leader in medical imaging, offering an extensive portfolio of pharmaceuticals, medical devices, digital and AI solutions, for diagnostic and interventional imaging.

As a pioneer in the field of contrast products since the last 95 years, we continuously innovate.

We dedicate 10% of our revenue to Research & Development such as to improve the diagnosis, prognosis, and quality of life of patients.

Achieve, Cooperate, Care and Innovate are the values that we share and practice on a daily basis.

Working at Guerbet is not only being part of a multicultural team of 2,600 people across more than 20 countries, but it is above all about playing a unique role in the future of medical imaging.

For more information on Guerbet, go to and follow Guerbet on LinkedIn, Twitter, Instagram and YouTubeWHAT WE'RE LOOKING FOR:
Job PurposePerform installation, repair and preventive maintenance activities on all Guerbet products at customer locations. Execute field activities in strict adherence to Quality System Procedures and requirements. Utilize troubleshooting skills to determine equipment issues and restore equipment to proper operation. Provide comprehensive documentation of service and performance testing completed. Coordinate activities as an essential team member within a field organization to meet customer expectations.

  • Perform all field service activities in Strict Adherence to Quality System Procedures and requirements.
  • Work independently, manage or follow provided schedule to complete service activities necessary to meet the demands of customers and business.
  • Work closely with the Sales department for successful implementation of Guerbet products. This will include close coordination of all installations and product launch.
  • Perform activities with a "Customer Centric" attitude, meeting / exceeding expectations of both internal and external customers.
  • Report daily all service activities.
  • Timely and accurately perform administrative tasks as necessary to meet business/regulatory requirements and provide service documentation for the customer.
  • Travel, as required, to meet obligations relative to business and customer requests for service.
  • Execute electronic Service Requests to provide complete service documentation to the customer.
  • Accurately and responsibly manage and maintain service parts inventory.
  • Maintain timely communications via email and voicemail in addition to regular communication with customers, sales and support personnel as well as service management.
  • Complete and submit expense reports through on-line expense system within required time parameters.
  • Responsibly maintain and coordinate test equipment within proper calibration intervals.
  • Responsibly maintain company supplied vehicle (proper service, maintenance and mileage reporting).
  • Completion of TS administrative responsibilities & Health & Safety SOP implementation
  • Ensure adherence to training & quality procedures by the organization
  • Ensure the appropriate reporting of any customer complaints/product complaints according to Guerbet policies
  • Responsibly and accurately manage assigned service parts inventory, test equipment all assigned company assets.
  • Must be able to implement corrective action for equipment failures, work under pressure, and manage customer accounts relative to service matters

Your profile :

  • Degree in electronics, certificate from accredited electronics school or equivalent combination or education and experience in related field.
  • Min 5 years field service experience
  • Valid Driver's License.
  • Technical field service experience requiring strong technical & excellent communications skills.
  • Demonstrated PC competency required in Windows with working knowledge of MS Office.
  • Proficiency in operating Windows based laptop with knowledge of MS Office software products.
  • Ability to communicate effectively and professionally with peers, company personnel and customers to resolve service issues and promote company services.
  • Must be able to implement corrective action for equipment failures, work under pressure, and manage customer accounts relative to service matters
.

  • English language proficiency. Guerbet is an Equal Opportunity Employer.
As an organization, we believe that no individual should be discriminated against because of their differences, which includes the following:
age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status, or any other basis as protected by federal, state, or local law.

Guerbet is committed to diversity, equity, and inclusion. Guerbet provides accommodations to applicants and employees with disabilities. If you need an accommodation to apply for a position please send an email to
or you can also call this number #J-18808-Ljbffr

  • Field Service Engineer

    5 days ago

    Johannesburg, Gauteng, South Africa Abbott Laboratories Full time

    Job TitleField Service Engineer (Polokwane)About AbbottAbbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology.Working at AbbottAt Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your...

  • Field Service Engineer

    4 weeks ago

    Johannesburg, Gauteng, South Africa Philips Full time

    Job TitleField Service EngineerJob DescriptionAs a Field Service Engineer, you will manage Customer relationship through the effective use of technical knowledge to install, service, and maintain customer sites.Your Role: Assisting service repair, preventative maintenance, field change orders / installations. Identifying and solving customer issues,...

  • Field Service Engineer

    1 month ago

    Johannesburg, Gauteng, South Africa Philips Full time

    Job TitleField Service EngineerJob DescriptionAs a Field Service Engineer, you will manage Customer relationship through the effective use of technical knowledge to install, service, and maintain customer sites.Your Role: Assisting service repair, preventative maintenance, field change orders / installations. Identifying and solving customer issues,...

  • Field Service Engineer

    2 weeks ago

    Johannesburg, Gauteng, South Africa Philips Iberica Sau Full time

    Job TitleField Service EngineerJob DescriptionAs a Field Service Engineer, you will manage Customer relationship through the effective use of technical knowledge to install, service, and maintain customer sites.Your Role: Assisting service repair, preventative maintenance, field change orders / installations.Identifying and solving customer issues, providing...

  • Field Service Engineer

    1 month ago

    Johannesburg, Gauteng, South Africa Eaton Full time

    Job DescriptionResponsibilities:AC and DC installation Fault finding and repair of UPS Systems internally and in the field Battery replacement Site survey and electrical environment analysis Diagnostic of MCCs, VSDs, Power distribution (1st level) Compile site analysis report Build customer trust relationship Promote the Electrical service offers ...

  • Field Service Engineer

    2 weeks ago

    Johannesburg, Gauteng, South Africa Eaton Full time

    Job DescriptionResponsibilities:AC and DC installation Fault finding and repair of UPS Systems internally and in the field Battery replacement Site survey and electrical environment analysis Diagnostic of MCCs, VSDs, Power distribution (1st level) Compile site analysis report Build customer trust relationship Promote the Electrical service offers ...

  • Field Service Engineer

    4 weeks ago

    Johannesburg, Gauteng, South Africa Eaton Full time

    Job DescriptionResponsibilities:AC and DC installation Fault finding and repair of UPS Systems internally and in the field Battery replacement Site survey and electrical environment analysis Diagnostic of MCCs, VSDs, Power distribution (1st level) Compile site analysis report Build customer trust relationship Promote the Electrical service offers ...

  • Care Assistants needed

    2 weeks ago

    Johannesburg, Gauteng, South Africa Caring Senior Service Full time

    Company DescriptionAbout Care4UJoin us in transforming peoples' lives and theircommunities CARE4U is a one-of-a-kind human servicescompany offering services for people with intellectual anddevelopmental disabilities, home care for seniors, as well aseducation, vocational training, and job placement for people of allages and skill levels.Please WhatsApp and...

  • Field Service Engineer

    2 weeks ago

    Johannesburg, Gauteng, South Africa Philips International Full time

    As a Field Service Engineer, you will manage Customer relationship through the effective use of technical knowledge to install, service, and maintain customer sites.Your Role: Assisting service repair, preventative maintenance, field change orders / installations.Identifying and solving customer issues, providing the customer with the appropriate...

  • Senior Field Service Engineer

    2 weeks ago

    Johannesburg, Gauteng, South Africa Guerbet Full time

    Press Tab to Move to Skip to Content Link At Guerbet, we build lasting relationships so that to enable people to live better. This is Our Purpose.We are a global leader in medical imaging, offering an extensive portfolio of pharmaceuticals, medical devices, digital and AI solutions, for diagnostic and interventional imaging. As a pioneer in the field of...

  • Senior Service Engineer

    2 weeks ago

    Johannesburg, Gauteng, South Africa Six Sense Consulting Full time

    SKILLS &QUALIFICATIONS:Technical Diploma or Bachelor Degree, in the electrical engineering field8-12 years plus technical experience in Field Service and workshop repairs, service & support and or project execution in Industry.Excellent Fundamental knowledge of Drives and Motors.Knowledge on products/systems, service solutions in Drives and Motors.Knowledge...

  • Senior Geotechnical Engineer

    2 weeks ago

    Johannesburg, Gauteng, South Africa Mass Staffing Projects Full time

    Job DescriptionA very well-established and well-known Engineering Consultancy firm that provides management and consultancy services to the built and natural environment, is looking to hire a SENIOR GEOTECHNICAL ENGINEER. The successful candidate will need MINE WASTE EXPERIENCE and will be based in the Mine Waste Division.Key Responsibilities:Project...

  • Senior Sytems Engineer

    2 weeks ago

    Johannesburg, Gauteng, South Africa Energy At Work Full time

    Join Our Client's team as a Senior System EngineerAre you a tech whiz with a passion for problem-solving? Do you thrive in fast-paced environments and love tackling complex challenges? Look no further We're seeking a talented Senior System Engineer to join our client's dynamic team Key Responsibilities:Designing, implementing, and maintaining scalable...

  • internship - field service engineer capetown

    2 hours ago

    Johannesburg, Gauteng, South Africa Abbott Laboratories Full time

    About AbbottAbbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology.Working at AbbottAt Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will...

  • Field Services Technician

    2 weeks ago

    Johannesburg, Gauteng, South Africa Prostaff Holdings Full time

    Minimum requirements for the role: A Technical qualification in either Electrical or Mechanical Engineering (Millwright preferable). Previous experience having worked within an Engineering Technical Services role servicing a range of water treatment equipment such as dosing pumps, softeners and RO plants, demon mineralisation plants, effluent plants etc, is...

  • Field Service Representative

    2 weeks ago

    Johannesburg, Gauteng, South Africa BOEING Full time

    At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for...

  • Senior Data Engineer Jhb

    2 weeks ago

    Johannesburg, Gauteng, South Africa Liyema Consulting Full time

    These jobs were popular with other job seekers Reference: JHB001499-FE-1Job Title: Senior Data EngineerType: PermanentLocation: Gauteng, JohannesburgAbout Us:We're a leading data solutions firm in South Africa, dedicated to fostering equality through actionable insightsResponsibilities:Design robust data architectures, manage seamless pipelines, integrate...

  • Field Service Specialist

    2 weeks ago

    Johannesburg, Gauteng, South Africa AGCO Full time

    Do you want to help solve the world's most pressing challenges? Feeding the world's growing population and slowing climate change are two of the world's greatest challenges. AGCO is a part of the solution Join us to make your contribution.Your Impact Product champion at level 1 support, working alongside the other Field Service product champion team staff....

  • Johannesburg: Senior Cloud Engineer: Database Services

    2 weeks ago

    Johannesburg, Gauteng, South Africa Acacia Facility Services Full time

    Date Date Job Title Job Responsibilities Engage and collaborate with Infrastructure Designers and Platform Owners to review and approve cloud template and patterns Conduct logical deployments of cloud configuration/s Automate cloud services Collaborate with Public Cloud Providers specifically around the integration and consumption of services Maintain and...

  • Senior Software Engineer

    2 weeks ago

    Johannesburg, Gauteng, South Africa Dimension Data Full time

    FunctieomschrijvingAre you tired of being micro-managed? Are you looking for a company where no-one tells you how to do your job? Do you want to work in a team, but not be told what to do and when to do it? If so, we believe this Senior Software Engineer role is perfect for youAs a Senior Software Engineer, you'll be responsible for building and maintaining...