Sernior Service Techician

2 weeks ago

Johannesburg, Gauteng, South Africa JSM Business Services Full time

Our client a leading manufacturer and supplier of packaging machinery and equipment to the food and beverage industries are looking to employ an experienced, hard-working and capable artisan in the role of Senior Service Technician involved in the installation, maintenance & servicing of end-of-line packaging machinery, for food and beverage companies.


The person should have experience in visiting clients and be able to communicate effectively with them when there is a technical issue to be addressed.

The person will be the face of the company and the first point of call for a sometimes upset customer.

This position will be based at Jet Park, Johannesburg.

The primary tasks include:

  • Installation & commissioning of endofline packaging equipment
  • Repairs, maintenance & faultfinding on equipment
  • Manage all maintenance parts
  • Deal directly with overseas suppliers
  • Communicate directly with customers
  • Provide training for technicians & staff in customer's factories
  • Travel to customer sites for installations, maintenance and breakdowns
  • Audit equipment
  • National Senior Certificate
  • Minimum required qualification: Electrician/Millwright (Trade Tested)
years' experience working on packaging equipment in a food and beverage environment

  • Have strong electrical experience
  • Excellent computer skills
  • A service driven approach to dealing with customers and maintaining customer relationships
  • Able to cope under pressure and respond quickly to customer requests
  • A professional manner, with excellent interpersonal & communication skills
  • Fluent in English and Afrikaans
  • Presentable and confident to deal directly with customers
  • Flexible and willing to work longer hours when required
  • Willing to travel
  • Driver's license

Ability to commute/relocate:

  • Johannesburg, Gauteng: Reliably commute or planning to relocate before starting work (required)

Education:

  • Certificate (required)

Experience:

- electrician/millwright: 8 years (required)

- communicating directly with customers: 4 years (required)

- electrical: 8 years (required)

- packaging machinery in food and beverage industry: 8 years (required)

Language:

- fluent in Afrikaans and English (required)

License/Certification:

  • Trade Test as a Electrician or Millwright (required)
  • Drivers' license (required)

Willingness to travel:

  • 50% (preferred)

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