IT Support Trainer
2 weeks ago
The main purpose of the role is to identify and monitor training needs in the Service Desk department, thereafter ensuring that continuous training is implemented.
Managing the success of the training programs implemented.Duties and Responsibilities
The IT Support Trainer will be required to execute the following duties and responsibilities, but not limited to the below.
- Identifying and assessing the training needs of the the service desk department.
- Developing individualized and group training programs that address specific service desk training requirements.
- Developing training manuals that target tangible results.
- Implementing effective and purposeful training methods.
- Assessing agent's skills and performance to identify areas of improvement.
- Effectively communicating with Management and reporting back on the training progress.
- Managing the technologies required to develop, manage and deliver training.
- Keeping abreast of training trends, developments and best practices.
- Performing other related duties as assigned.
Desired Experience & Qualification
- 35 years' training experience within a service desk environment.
- Diploma/ Degree in Information Technology or relevant qualification.
- Training and assessment Skills
- Excellent communication and organisational skills
- Excellent analytical and problemsolving skills
- Root cause and problemsolving skills
- Ability to moderate large groups
- Strong Communication Skills
- Problem solving Skills
- Time Management Skills
- Organisation skills
- Ability to work with people
- Reporting Skills
Job Types:
Full-time, Temporary
Education:
- Certificate (preferred)
Ability to Commute:
- Midrand, Gauteng (required)
Ability to Relocate:
- Midrand, Gauteng: Relocate before starting work (preferred)
-
IT Networking Trainer
2 weeks ago
Midrand, Gauteng, South Africa Jurumani Solutions Full timeThe networking trainer is responsible for designing, developing, and delivering training programs related to the Client's technologies and products.The position includes the following responsibilities:Design and develop training programs:A networking trainer is responsible for designing and developing training programs related to the client's technologies...
-
Learning /technical Trainer
2 weeks ago
Midrand, Gauteng, South Africa TLT Appointing Full timeCompany DescriptionAbout Us: TLT Appointing provides recruitment serves via a team of specialist recruitment consultants in the following areas Finance, HR, IT & Telecommunications, Financial Services, Engineering, FMCG & Retail, Consulting & Professional Services, Public Sector, Executive SearchTo support the sales division with the onboarding of new sales...
-
Functional and Technical Trainer
2 weeks ago
Midrand, Gauteng, South Africa Future Careers Full timeGeneral:Job Title Functional And Technical TrainerJob Category Financial & AccountingLocation GautengEmployment Type PermanentArea MidrandBee status Include AllSalary Market RelatedMin Salary Not SetMax Salary Not SetExpiry Date 30th June 2024Deadline Date 31st May 2024Experience Experience RequiredIntroduction:To support the sales division with the...
-
Functional And Technical Trainer
2 weeks ago
Midrand, Gauteng, South Africa Dynamic Outsourced Solutions Full timeJob Purpose:To support the sales division with the onboarding of new sales consultants by ensuring that adequate and relevant training is provided hereby equipping sales consultants with the necessary technical and functional knowledge to fulfill their function within SAHLA Onboarding: Induct new sales consultants and develop a learning roadmap as part of...
-
Surgical Field Trainer South Africa
2 weeks ago
Midrand, Gauteng, South Africa Alcon Full timeSURGICAL FIELD TRAINER- South AfricaAs a SURGICAL FIELD TRAINER, you will be RESPONSIBLE for assisting with trainings for Third Party Surgical Sales Field Force, and the Alcon Internal Team. You will be based in JOHANNESBURG.In this role, a typical work includes:Identifies training needs to ensure that a high level of product training is maintained for field...
-
Senior SAP SD Support Consultant
2 weeks ago
Midrand, Gauteng, South Africa Sabenza IT Full timeSenior SAP SD Support Consultant SD, Functional - SAPMidrand - Gauteng - South AfricaWe are seeking a highly skilled and experienced Senior SAP SD Support Consultant to contribute to our continued success. If you thrive in a collaborative environment, have a passion for SAP SD, and excel in Incident and Change Management, we want to hear from youPosition...
-
Franchise Support Coordinator
2 weeks ago
Midrand, Gauteng, South Africa Famous Brands Full timeKey Tasks and Responsibilities Providing Franchisees brand specific systems, processes, blueprints and standardized intellectual property Provide support to Franchisees to ensure brand knowledge and skills transfer Support brand operations executive in development and maintenance of brand specific Discounted Cash Flow (DCF) models with a bias for improving...
-
Isa Technical Support
2 weeks ago
Midrand, Gauteng, South Africa Fidelity Services Group Full timeISA Technical Support / TrainerFCS Head Office - MidrandREPORTING TO:CASH LOGISTICS and ISA PROJECT MANAGERThe above position is vacant at Midrand, reporting to the Cash Logistics and ISA Project Manager.Minimum Requirements: Minimum Matric Certificate Six Sigma Qualification will be advantage Windows Microsoft Proficiency in MS Word and Excel Computer...
-
Junior Data Engineer
2 weeks ago
Midrand, Gauteng, South Africa Recru-it Full timeThe role of the Data Engineer is to leverage their data expertise and related technologies according to the company's Data Architecture Roadmap. This position aims to drive technical thought leadership for the Enterprise, deliver tailored data products, and support data initiatives. Data Engineers play a crucial role in enhancing the bank's data...
-
IT Senior Manager
2 weeks ago
Midrand, Gauteng, South Africa Recru-it Full timeCreate a simplified low cost IT operating platform. Deliver promised results. Manage resources in executing and achieving business strategy and associated metric. Optimise value add through identifying and managing risks arising from own department. Support standardised delivery processes. Improve delivery capabilities and capacity. Improve productivity and...
-
Senior Technical Consultant
2 weeks ago
Midrand, Gauteng, South Africa Recru-it Full timeAfrican, Indian and Coloured - preference African candidatesNon-negotiables: Advanced proficiency in multiple programming languages such as Java, C#, Golang, Python and SQL.Advanced experience in one or more of the following database technologies: Postgres, Mongo, Redis, DB2, MS SQL, OracleDeep technical knowledge and an understanding of diverse...
-
SAP Fi Functional Consultant
2 weeks ago
Midrand, Gauteng, South Africa Sabenza IT Full timeSAP FI Functional Consultant FI/ CO, Functional - SAPMenlyn - Gauteng - South Africa, Midrand - Gauteng - South Africa, Rosslyn - Gauteng - South AfricaAre you passionate about driving innovation and excellence in finance systems? Our client is seeking a talented SAP FICO Consultant to join their dynamic team and contribute to shaping the future of...
-
Fullstack Develoepr with DevOps
2 weeks ago
Midrand, Gauteng, South Africa Sabenza IT Full timeFullStack Develoepr with DevOps Java, Developer - ITMenlyn - Gauteng - South Africa, Midrand - Gauteng - South Africa, Rosslyn - Gauteng - South AfricaOur client who is a leading player in the automotive industry, dedicated to revolutionizing the way people experience mobility. Our innovative solutions and cutting-edge technologies aim to enhance efficiency,...
-
Enterprise Sales Manager
2 weeks ago
Midrand, Gauteng, South Africa Recru-it Full timeRole:Responsible for driving revenue growth from existing customers and acquiring new customers in the region. You will be the Customer champion, ensuring customer satisfaction and positioning our client as the preferred partner. Utilize your regional expertise within Enterprise to defend existing revenue streams by reducing service churn. Foster...
-
Junior IT Project Manager
2 weeks ago
Midrand, Gauteng, South Africa Akili IT Services Full timeOur Operations business unit has a vacancy for a Junior Project Manager. This role, based in Midrand, will support the Operations team in executing client projects and overseeing the client support function.Duties Plan, schedule and track multiple projects Organise people and other resources to deliver projects Act as a project manager on multiple projects...
-
Implementation Specialist
2 weeks ago
Midrand, Gauteng, South Africa Jobs 4 All Full timeImplementation SpecialistLocation: Midrand South AfricaEnsures the implementation of the company Enterprise Cash Management (ECM) software by configuring ECM solutions, creating client requirement specifications, making presentations to clients and leading the software implementation process.This role is primarily responsible for the implementations of the...
-
Franchise Manager
2 weeks ago
Midrand, Gauteng, South Africa Famous Brands Full timeMain Outputs and Responsibilities for This Position Assist with the development and implementation of franchisee specific business plans and budgets. Interpret monthly management accounts, benchmark and suggest corrective actions where necessary. Protect brand integrity via implementation and measurement of Standards of Operations Programmes. Identify and...
-
Information Systems Intern
2 weeks ago
Midrand, Gauteng, South Africa Akili IT Services Full timeWe are looking for an enthusiastic recent Information Systems graduate with strong analytical skills to join our company. You will be based at our Midrand office and assist in delivering various Microsoft based business solutions.The main focus of the internship programme is to train you to be an IS professional that can deliver the following: Interpret and...
-
Digital Marketing
2 weeks ago
Midrand, Gauteng, South Africa Akili IT Services Full timeWe are looking for an enthusiastic Marketing graduate to join our marketing department. You will be based in our Midrand office and assist in planning and implementing our marketing strategies and advertising activities.Responsibilities: Monitoring and managing the company's social media platforms, adjusting outreach tactics as needed Collect quantitative...
-
Salesforce Functional Consultant
2 weeks ago
Midrand, Gauteng, South Africa SRIVEN IT SOLUTIONS Full timeOne of the largest renowned Accounting and Auditing firm is looking for Salesforce Functional Consultant (Senior Associate) to be based in Midrand.Responsibilities:Development of client solutions: Contributing to engagement deliverables pertaining to all aspects of SalesforceTechnology. Assist discovery & design workshops to identify client requirements....