Salesforce Functional Consultant

2 weeks ago

Midrand, Gauteng, South Africa SRIVEN IT SOLUTIONS Full time

One of the largest renowned Accounting and Auditing firm is looking for
Salesforce Functional Consultant (Senior Associate) to be based in Midrand.


Responsibilities:

Development of client solutions:

  • Contributing to engagement deliverables pertaining to all aspects of Salesforce
Technology.

  • Assist discovery & design workshops to identify client requirements.
  • Designing and/or Reviewing of Salesforce solutions to meet client requirements.
  • Inputting into the estimation of engagements in discovery, prebuild and inbuild
phases.

  • Managing your build of Salesforce solutions using configuration.
  • Responsibility for the quality and timeliness of your build deliverables.
  • Ability to perform Customisation of Salesforce using Configuration.
  • Facilitating End User Training and other user adoption activity.
  • Work in an agile culture and work in a high performance driven environment
  • Help identify and maintain client and stakeholder relationships.
  • Recommend new features and improvements to optimize and increase use of the
client's platform.

  • Provide technical specifications and help maintain overall documentation for the
business.

  • Adhere to and promote best practices, and design the guidelines.

Commercial

  • Supporting Presales during development of new business with new or existing clients
  • Support the production of proposals & working with wider teams to present proposals
  • Assist in the review of proposals during the presales process to ensure proposal
accuracy

  • Working with the commercial teams to ensure a smooth handover in to Delivery
processes

  • Ability to work with engagement leadership to ensure accurate and achievable
resourcing planning

General

  • Maintain certification in selected salesforce products
  • Maintain and improve internal team skills, processes and ways of working.
  • Help mentor and coach other colleagues.
  • Participate in the firm culture, practices and teams.

Skills and related Attributes:

  • Strong presentation and communication skills
  • Strong aptitude; logical and analytical ability
  • Strong presentation and communication skills
  • Strong aptitude; logical and analytical ability
  • Facilitating discovery workshops
  • Documentation of requirements
  • Translation of client requirements into designs and solutions
  • Management of design and requirement issues and change requests
  • Gap analysis and capability mapping
  • End User Training and other user adoption activities
  • Developing project delivery roadmaps
  • Reporting of delivery performance, risks and issues

Qualifications:

Salesforce Certified Administrator

  • Salesforce Certified Platform App Builder
  • Salesforce Certified Sales Cloud (desirable)
  • Salesforce Certified Service Cloud (desirable)
  • Salesforce Certified Community Cloud (desirable)
  • Certified Agile Practitioner (optional)
  • Salesforce Accredited Financial Services Cloud (optional)
  • Salesforce Certified Business Analyst (optional)

Experience required:

  • Experience in full cycle software development
  • Experience with Salesforce configurations
  • Background in CRM process design and implementation
  • Industry specialist knowledge in Financial Services (Banking, Insurance or Wealth
Management)

  • Experience with integrated packages e.g. AdobeSign,.DocuSign, CTI, Marketing Tools

Job Type:
Permanent

Salary:
R450, R700,000.00 per year

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