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Quality Assurance Manager

3 months ago

Durban, KwaZulu-Natal, South Africa SGS Full time

Company Description
SGS is the world's leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 89,000 employees, SGS operates a network of over 2,600 offices and laboratories around the world.

SGS Matrolab is seeking to fulfil a key role in the KZN - Durban Civil Engineering Laboratories.

The role requires the incumbent to perform Quality Assurance Duteis and responsibilities on all KZN and EC sites to ensure compliance with the SGS and Quality body.


  • Ensure adherence to company Code of Ethics
  • To ensure that company and group policies are implemented in the assigned region, working and objectives are achieved.
  • Support the national SHEQ Officer to ensure instructions are completed within the required timeframe
  • Ensure that the company's Quality management Programme is implemented and maintained on all sites and the commercial laboratory.
  • Quality (Client complaints, data, personnel performance, turnaround, equipment) are recorded and reported.
  • Client Satisfaction (meeting external and internal customer expectations in terms of service, quality and turnaround perspective).
  • Actively participate /adopt/followup of Quality Improvement Projects/Programmes.
  • Assess need, organize and perform Internal Audits within the assigned regions in terms of quality systems.
  • Ensure compliance with company/Group Safety Policy and local legislation concerning health and safety.
  • Perform any other reasonable tasks as assigned by direct line manager.
  • Key Result Areas
  • Establish, implement and maintain SHEQ management systems by including Sites, Commercial Laboratories and admin offices.
  • Must be fully competent in ISO 17025: 201
  • Must be able to implement and maintain ISO 17025 system in Commercial and site laboratories
  • Drivers License Compulsory
  • Advantages
  • SANAS Laboratory Systems Course
  • SANAS Internal Auditing Course
  • SANAS Technical Assessing Techniques Course
Supervise and Reduce claims and complaints (external & internal)

Adhere to all quality and safety requirements of the SGS management system.

Qualifications

  • Grade 1 6 Years work experience in a Quality testing or production environment
  • 2 Years quality management system experience (national and international codes of best practices)
  • Safety Management system experience will be an advantage
  • Advance Microsoft software experience
  • Document and report writing experience
  • Statistical knowledge will be an advantage
  • Environmental experience will be an advantage

Additional Information
Full time fixed term position, will be considered to become permanent. Competitive salary, training and development, internal promotions, travel and responsibilities, from time to time. SGS also offers a competitive and attractive benefits package.

Note:

All appoints are made inline with our employment equity plan.