Claims Consultant

3 weeks ago

Bedfordview, Gauteng, South Africa RBS Insurance Brokers Full time

Role Purpose
To provide stakeholders (e.g. clients, account executives) with efficient claims advice and administration according to the required standards and procedures in support of the business strategy.

Financial:

  • Ensure appropriate minimisation of claims and claims expenses
  • Ensure and contribute to minimisation of general expenses

Client:

  • Ensure that all stakeholder (e.g. clients, AE's, insurers) communication is accurate, timeous, professional and relevant
  • Build and maintain mutually beneficial relationships with internal (e.g. account executives) and external (e.g. clients) stakeholders
  • Keep client informed regarding to progression of the claim
  • Ensure and contribute to achieving the required client satisfaction targets

Business Processes:

  • Adhere to company quality standards and broader regulatory frameworks wrt the following processes (but not limited to):
  • Claims Administration
  • Receive claims notification, and send and obtain any relevant forms or documents as may be required
  • Administer complete claims process according to defined claims procedures until claims are settled
  • Appoint assessor or loss adjustor
  • Keep internal system and records up to date at all times
  • Keep relevant internal stakeholders up to date on the progress of registered claims
  • Make assessment of claims validity and estimate value and administer mandated claims
  • Forward claims in excess of mandate to insurer
  • Obtain quotes for services
  • Arrange approval and payment for claims costs in line with claims and cover
  • Act as intermediary between insurer and client and timeously relay communication, requests and documentation
  • Follow the recoveries process, diarise followups and keep clients informed
  • Ensure productivity targets are met
  • Contribute towards and ensure continuous improvement in own and team performance
  • Adhere to company mandates
  • Participate and contribute in ad hoc projects
  • Report any suspected fraud, misrepresentation and/or dishonesty
  • Keep accurate record of own activities

Learning and Growth:

  • Live the RBS values by committing to the organisational values
  • Ensure continuous selfdevelopment
  • Share information and knowledge with the team

Minimum Qualifications and Skills:

  • Matric or equivalent


 RE
  • FAIS appropriate qualification/credits
  • Computer literate
  • CIMS advantageous
  • Excellent communication skills (verbal & written)

Minimum Experience:

  • 3?years claims experience (Personal Lines and Commercial)

  • Claims Consultant

    3 weeks ago

    Bedfordview, Gauteng, South Africa Yazoo Recruitment Specialists Full time

    Claims Consultant with minimum 3 years' Commercial and Personal Lines Claims experience in a Broker environment (Binder agreement), required to start asap.Minimum requirements: Matric essential RE5 essential FAIS qualifications/credits essential CIMS advantageous Minimum 3 years' Commercial and PL claims experience, essentialResponsibilities: Claims...

  • Corporate Claims Consultant

    3 weeks ago

    Bedfordview, Gauteng, South Africa Yazoo Recruitment Specialists Full time

    Corporate Claims Consultant with full insurance industry qualifications and RE5, and minimum 3 years' Corporate Claims experience, required to start asap, with this national Broker Consulting Firm based in Umhlanga.Experience in a Broker environment essential.Minimum requirements: Grade 12 essential NQF4 short term insurance essential NQF5 short term...

  • Senior Claims Consultant

    3 weeks ago

    Bedfordview, Gauteng, South Africa Yazoo Recruitment Specialists Full time

    Senior Commercial Claims Consultant with minimum 3 years' Commercial Claims experience in a Brokerage, required for a national Insurance Broker based in either Cape Town CBD or Bedfordview. Grade 1 RE Certificate essential Relevant FAIS accreditation required Minimum 3 years' full function commercial claims experience essential Experience within a Brokerage...

  • Corporate Claims Consultant

    3 weeks ago

    Bedfordview, Gauteng, South Africa Yazoo Recruitment Specialists Full time

    Corporate Claims Consultant with full insurance industry qualifications and RE5, and minimum 3 years' Corporate Claims experience, required to start asap, with this national Brokerage based in Bedfordview.Minimum requirements: Grade 12 essential NQF4 short term insurance essential NQF5 short term insurance preferred RE5 essential Minimum 35 years full...

  • Claims Advisor

    3 weeks ago

    Bedfordview, Gauteng, South Africa Bsure Insurance advisors Full time

    If it is, ignore as one of the consultants will already be dealing with the claim If it is not, add both policy and claim number to the Claims master book and indicate which brokerage the claim belongs toSalary: R5,000.00 per monthAbility to commute/relocate: Bedfordview, Gauteng: Reliably commute or planning to relocate before starting work (required)

  • Claims Consultant

    3 weeks ago

    Bedfordview, Gauteng, South Africa Doncaster Recruitment Full time

    Job Description: Registration and facilitation of motor and nonmotor claims Arranging emergency service assistance for clients such as roadside assistance for burst geyser Monitor the progress of the plain and update the client accordingly Obtain photos from clients for vehicle damage, damaged items etcSalary: Up to R30,000.00 per monthAbility to...

  • Fleet Bureau Consultant

    3 weeks ago

    Bedfordview, Gauteng, South Africa Omnistaff (PTY) Ltd Full time

    JOB BRIEF:Great opportunity exists for Afrikaans speaking, dynamic, experienced professional telematics fleet bureau consultant within a fun and productive telematics environment. The role offers splendid career growth and advancement.JOB REQUIREMENTS: Grade 12 Senior Certificate is essential Sales and marketing tertiary qualification is an advantage years...

  • Personal Assistant to Short Term Broker

    3 weeks ago

    Bedfordview, Gauteng, South Africa Charm Recruitment Agency Full time

    My client an Insurance company is looking for a PA To provide full secretarial and administrative assistance services to the departmental manager and to maintain client service excellence.Must have MatricAt least 5 to 7 years experience working as a Personal AssistantExperience working in insurance is a huge advantagePerform General Office Administration:...

  • Skills Development Strategist

    3 weeks ago

    Bedfordview, Gauteng, South Africa RecruitAGraduate Full time

    Job Information:Job Opening IDZR_1129_JOBHours of workFull-timeIndustryConsultingLocation TypeHybrid (Part office, Part remote)SalaryR Remuneration TermPer MonthProvinceGautengCityBedfordviewCountrySouth Africa Our client in the skills development field is looking for a Strategist to join their team. This is a permanent role, with fulltime hours and some...

  • Skills Development Facilitator

    3 weeks ago

    Bedfordview, Gauteng, South Africa RecruitAGraduate Full time

    Job Information:Job Opening IDZR_1159_JOBHours of workPart-timeIndustryConsultingLocation TypeIn OfficeSalaryR R15 000Remuneration TermPer MonthProvinceGautengCityBedfordviewCountrySouth Africa Our client in the skills development field is looking for a Skills Development Facilitator to join their team. This is a contract, halfday inoffice position based in...

  • Claims Consultant

    3 weeks ago

    Bedfordview, South Africa Yazoo Recruitment Specialists Full time

    Short Term Insurance Claims Consultant with minimum 3 years’ commercial claims experience in an Insurer environment, required for a position with an FSP, based in Bedfordview. Minimum requirements: - Grade 12/Matric essential - FAIS compliant - relevant FAIS credits/NQF4 or NQF5 Short Term Insurance - RE5 essential - Minimum 3 years’ commercial claims...

  • Corporate Claims Consultant

    4 weeks ago

    Bedfordview, South Africa Yazoo Recruitment Specialists Full time

    Corporate Claims Consultant with full insurance industry qualifications and RE5, and minimum 3 years’ Corporate Claims experience, required to start asap, with this national Broker Consulting Firm based in Umhlanga. Experience in a Broker environment essential. Minimum requirements: - Grade 12 essential - NQF4 short term insurance essential - NQF5 short...

  • Corporate Claims Consultant

    4 weeks ago

    Bedfordview, South Africa Yazoo Recruitment Specialists Full time

    Corporate Claims Consultant with full insurance industry qualifications and RE5, and minimum 3 years’ Corporate Claims experience, required to start asap, with this national Brokerage based in Bedfordview. Minimum requirements: - Grade 12 essential - NQF4 short term insurance essential - NQF5 short term insurance preferred - RE5 essential - Minimum 3-5...

  • Claims Consultant

    4 weeks ago

    Bedfordview, South Africa Doncaster Recruitment Full time

    Job Description: - Registration and facilitation of motor and non-motor claims - Arranging emergency service assistance for clients such as roadside assistance for burst geyser - Monitor the progress of the plain and update the client accordingly - Obtain photos from clients for vehicle damage, damaged items etc **Salary**: Up to R30,000.00 per...

  • Personal Assistant to Short Term Broker

    4 weeks ago

    Bedfordview, South Africa Charm Recruit Full time

    Must have Matric - At least 5 to 7 years experience working as a Personal Assistant - Experience working in insurance is a huge advantage - Perform General Office Administration: - Readily assist admin manager with ad-hoc tasks as requested - Manage front desk Switchboard for all departments between JHB & DBN branch. - Collects and analyses relevant...

  • Personal Assistant to Short Term Broker

    4 weeks ago

    Bedfordview, South Africa Charm Recruitment Agency Full time

    My client an Insurance company is looking for a PA To provide full secretarial and administrative assistance services to the departmental manager and to maintain client service excellence. Must have Matric At least 5 to 7 years experience working as a Personal Assistant Experience working in insurance is a huge advantage **Perform General Office...

  • Skills Development Facilitator

    4 weeks ago

    Bedfordview, South Africa RecruitAGraduate Full time

    **Job Information**: Job Opening ID ZR_1159_JOB Hours of work Part-time Industry Consulting Location Type In Office Salary R12 000 - R15 000 Remuneration Term Per Month Province Gauteng City Bedfordview Country South Africa - Our client in the skills development field is looking for a Skills Development Facilitator to join their team. This is a...