Senior Administrator

2 weeks ago

Sandton, South Africa eZaga Holdings (Pty) Ltd. Full time
**JOB DESCRIPTION:

  • SENIOR ADMINISTRATOR**eZaga Holdings (Pty) Ltd. is in the market for a vibrant SENIOR ADMINISTRATOR whose primary responsibility is to manage an organization's services and products, perpetually finding unique ways to assist and engage as well as increase audience size and its clients. The job description is focused on the importance of excellent communication and presentation skills, selfmotivation and effective implementation of strategies.

SENIOR ADMINISTRATOR DUTIES AND RESPONSIBILITIES

  • Manage each department's assets by conducting physical audits.
  • Manage the Sales Department budgets by ensuring compliance to all relevant policies and procedures
  • Report any budget limit anomalies to the Finance Department as per the business requirement.
  • Engage with internal and external stakeholders through standard meetings.
  • Maintain customer's trust through service, client experience and brand alignment.
  • Collaborate with the stakeholders to maintain the business relationships for client service delivery.
  • Test and implement systems prior to roll out.
  • Train, coach, support and guide staff on policies and systems.
  • Effective resolution of queries
  • Write reports, executive summaries, and newsletters monthly or quarterly for various stakeholders.
  • Prepare papers for meetings (MANCO and OPCOM).
  • Source and order stationery and office equipment for the department.
  • Manage projects of the department.
  • Organize travel arrangements for the business unit.
  • Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, websites and attending sessions.
  • Understand and embrace the organization vision and demonstrate the values through interaction with team and stakeholders.
  • Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
  • Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed, experience, practice and certifications obtained and/or maintained within specified time frames.
  • Ensure information is provided correctly to stakeholders by maintaining knowledge and sharing same with team.
  • Contribute to a culture conducive to the achievement of transformation goals by participating in organization Culture building initiatives.
  • Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
  • Identify and recommend opportunities to enhance processes, systems, policies and support.
  • Manage warehouse and Sales Operations Division

JOB QUALIFICATIONS AND REQUIREMENTS

  • Matric / Grade 12 / National Senior Certificate
  • Business Related Degree
  • 5 (five) years senior administration level within a financial services industry
  • Technical / Professional Knowledge
  • Administrative procedures and systems
  • Banking procedures
  • Business terms and definitions
  • Business writing
  • Cluster specific operations
  • Data analysis
  • Governance, Risk and Controls
  • Relevant regulatory knowledge
  • Relevant software and systems knowledge

BEHAVIOURAL COMPETENCIES

  • Adaptability
  • Communication
  • Collaborating
  • Customer Focus
  • Decision Making
  • Managing Work

Ability to commute/relocate:

  • Sandton, Gauteng: Reliably commute or planning to relocate before starting work (preferred)

Education:

  • Certificate (required)

Experience:

Senior Administrative: 5 years (required)

Willingness to travel:

  • 25% (preferred)
Application Deadline: 2023/02/17

Expected Start Date: 2023/03/01

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