Internal Sales Representative

2 weeks ago


Midrand, Gauteng, South Africa Green Marble Recruitment Consultants Full time
Requirements:
  • Matric.
  • 3-5 years of demonstrated internal sales experience in the engineering, mining, or agricultural sectors.
  • Experience in sales outside of South Africa.
  • Strong communication skills, ability to work with cross-functional teams, and a proactive approach to problem-solving.
  • Proficiency in French is a plus.
Responsibilities
  • Cultivate and manage relationships with current clients.
  • Identify and assess new sales prospects.
  • Generate leads through various methods such as cold calling and e-mail campaigns.
  • Follow up on potential leads.
  • Address inquiries from both internal and external clients, ensuring timely resolutions and maximum benefit to the company.
  • Meet monthly sales goals and actively contribute to sales expansion initiatives.
  • Timely response to customer sales queries, preparing and sending quotations within set deadlines.
  • Provide exceptional service to clients via telephone, email, and online sales, meeting their needs with professionalism and effectiveness.
  • Update and maintain customer details in the CRM system.
  • Monitor client accounts and identify chances for upselling.
  • Collaborate with the sales team to guarantee customer satisfaction.
  • Maintain product knowledge to address customer inquiries.
  • Support the sales team with administrative tasks like quotation preparation, order processing, payment monitoring, and product delivery coordination.
  • Assist in scheduling meetings with potential customers for product demos and presentations of services and products.
  • Support sales and project teams in tender processes with research and cost estimates when required.
  • Handle financial reporting activities like quote processing, invoice creation, and purchase order generation.
  • Provide assistance to the sales team when needed and answer inquiries.
  • Update internal price lists to ensure accuracy and compliance with company guidelines.
  • Maintain an updated customer database at all times.


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