E Commerce Asisstant

2 weeks ago

Pretoria, Gauteng, South Africa Kwik Kat Distributors Full time

Job Title:
E-commerce Administrative Staff

Company:
Kwik Kat Distributors

We are thrilled to present an exciting opportunity to join the dynamic team at Kwik Kat Distributors, a leading distributor of top-notch homeware and kitchenware products. Specializing in offering customers an outstanding online shopping journey, we take pride in our extensive product range, competitive prices, and unwavering dedication to customer satisfaction.

Position Overview:
The E-commerce Administrative Staff role is pivotal in overseeing and enhancing our online store operations. We are looking for a detail-oriented and proactive team member to contribute to our continuous growth.

Key Responsibilities:

  • Manage product listings, including adding new products, updating existing ones, and ensuring accurate information across all ecommerce platforms.
  • Monitor inventory levels and collaborate with the warehouse team to maintain timely restocking of popular items.
  • Process online orders, returns, and exchanges to guarantee a smooth customer experience.
  • Handle customer inquiries and address issues through communication channels such as email, chat, and phone.
  • Aid in developing and executing marketing strategies to boost online sales.
  • Analyze sales data, generate reports, and pinpoint trends for enhancement opportunities.
  • Work with marketing and design teams to craft compelling content for product descriptions, banners, and promotions.
  • Maintain the overall appearance and functionality of the online store to ensure user-friendliness and relevance.

Qualifications:

  • Prior experience in ecommerce administration or a related field.
  • Familiarity with ecommerce platforms like Shopify, WooCommerce, or Magento.
  • Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and strong computer skills.
  • Outstanding organizational skills with the ability to multitask effectively.
  • Keen attention to detail and accuracy in all tasks.
  • Excellent written and verbal communication abilities.
  • Capability to work independently as well as part of a collaborative team.
  • Basic knowledge of SEO and digital marketing principles is advantageous.
  • High school diploma or equivalent, additional qualifications in business or marketing are a plus.

Benefits:

  • Competitive salary.
  • Paid time off and holiday pay.
  • Opportunities for professional development and career advancement.
  • Employee discounts on company products.

How to Apply:
If you are interested in this exciting opportunity, please submit your resume and a cover letter highlighting your qualifications and experience. Kindly address the application to Jobslin and include "E-commerce Admin Application - (Your Name)".

Kwik Kat Distributors is an equal opportunity employer, dedicated to fostering diversity and creating an inclusive workplace environment for all team members.

Join our team and contribute to enhancing the online shopping journey for our valuable customers.

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