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Dealership Workshop Foreman
2 weeks ago
A well-established and highly successful Dealership in Kempton Park, requires the services of a Workshop Foremanwith a minimum of - 5 years' experience.
The main focus will be the successful management of the workshop productive team.Responsibilities:
Manage and grow workshop technicians
Manage daily workflow in the vehicle workshop
Manage breakdown status and progress
Compile technical reports, quotations and feedback to management
Liaise with suppliers regarding outwork status
Enforce discipline and general housekeeping of the workshop
Provide technical support for technicians when necessary
Check progress of each repair order throughout the day
Maintain high-quality service repairs and minimize comebacks
Conducts periodic spot checks of completed jobs for thoroughness and quality.
Monitors technicians' daily productivity reports and corresponding payroll records Monitor shop condition, including cleanliness, safety and the condition of shop equipment.
Maintains safe work environment
Communicate with staff, parts department and other departments effectively
Ensure customer satisfaction is at 100% and all queries are attended to timeously
Ensure proper communication regarding jobs in progress
Enhance facilities
Improve technical skills in the workshop
Ensure accurate invoicing and job costing in the service department
Ensure premises and equipment and other assets are controlled and used effectively
Plan and allocate the technicians' work based on their skill, expertise, and experience
Manage the service schedule, and warranty claims.
Direct and assist technicians to ensure repairs are completed to the desired standard
Maintain service processes, policies, and guidelines and ensure that they are carried out safely
To check completed work and ensure parts and labour are fully accounted for
Maintain workshop discipline and organization, ensuring cleanliness and safety of the working environment
Responsibility for the special tool inventory and recommendation of the purchase of new tools if necessary
Be hands-on
Qualifications and Minimum Requirements:
Trade Test Certificate (Motor Mechanic)
Workshop Foreman experience at a motor vehicle dealership
Stable work track record
Valid Driver's License
Computer literate
Skills:
Proven work experience as a Workshop Foreman or similar role
Attention to detail
Proven fault finding and trouble shooting skills
Management of staff
Excellent verbal and written communication skills
Salary:
R25, R28,000.00 per month
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