Breakfast Manager

2 weeks ago


Cape Town, Western Cape, South Africa O'Brien Recruitment Full time

Are You Ready to Rise and Shine? Join this 5* Hotel as a Breakfast Manager**
Company Overview:Join this highly acclaimed Hotel, where they prioritize employee wellness, community engagement, and environmental sustainability. Be part of a team dedicated to delivering exceptional hospitality experiences and fostering a culture of excellence.

How to Apply:

Key Responsibilities:

  • Coordinate daily Front of the House and Back of the House restaurant operations during breakfast service.
  • Deliver superior service and maximize customer satisfaction.
  • Respond efficiently and accurately to customer complaints.
  • Review product quality regularly and report discrepancies.
  • Organize and supervise shifts, appraising staff performance and providing feedback.
  • Estimate future needs for goods, equipment, and cleaning products.
  • Ensure compliance with sanitation and safety regulations.
  • Setup breakfast areas and buffet selection, managing the restaurant's image and suggesting improvements.
  • Control operational costs and identify measures to cut waste.
  • Conduct stock takes and manage stock orders, handling cashups and cash handling procedures.

Requirements:

  • Matric or Equivalent; relevant tertiary qualification advantageous.
  • Additional qualifications from institutions such as Cape Wine Academy or WSET preferred.
  • Proficiency in Micros/Speed Point machine, MS 365, Dineplan, and Opera.
-
Minimum 2 years' experience in a similar role in a 4-5-star hotel or up-market establishment
:

  • Demonstrated track record of leadership and strong F&B operational background.
  • Flexibility including own transport and willingness to work shifts.

Competencies:

  • Ensures every aspect of breakfast service adheres to the highest standards of excellence and guest satisfaction.
  • Strives to achieve performance targets and deliver memorable guest experiences.
  • Cultivates a cohesive and motivated team through effective communication, collaboration, and support.
  • Takes proactive steps to identify opportunities for improvement and implement innovative solutions.
  • Establishes organized systems and procedures to streamline operations and optimize resource utilization.
  • Offers constructive feedback and coaching to enhance team performance.

What is on Offer:

  • An empowering work environment.
  • A remuneration package including medical aid & risk benefits.
  • 21 working days leave per annum.
  • Other company benefits.
  • Training and development opportunities.


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