Learning & Development Consultant

2 weeks ago

Pretoria, Gauteng, South Africa Ikwezi Human Capital Full time

Job purpose:

Key Outcomes:

The following outcomes will be expected to be achieved by the L&D Consultant.

  • To conduct training needs analysis;
  • To develop and implement quarterly training plans for respective clients.
  • To develop, compile and maintain training manuals, records and support materials as needs arise, ensuring that material remains current and relevant.
  • To create, schedule and deliver training programmes focused on adult learning methods and based on employee needs, business priorities and best practice that are suitable to Hybrid working environment.
  • To monitor and evaluate the effectiveness of training by deploying measurement and feedback tools that track outcomes and ensure alignment of objectives as well as to assess learners.
  • Introducing and making use of online elearning tools for training purposes.
  • To provide feedback on learning to managers and learners.
  • To provide technical support and expertise through query resolution in support of the business in overall development of employees.
  • To adhere to organisational best practices and legislative requirements (Skills Development Act, Employment Equity Act).
  • To provide support with regard to new projects and technology.
  • To build and maintain relationships with relevant departments to ensure sufficient knowledge of related AFICA products, processes, legislations and regulatory frameworks.
  • To provide an efficient and effective coaching process to staff.
  • To engage with appropriate interventions to ensure own professional development.

Required Qualifications and Experience:

  • 5+ year's relevant business experience and product knowledge.
  • Relevant training & development qualification will be advantageous.
  • Elearning development experience with use of tools such as Articulate Storyline, Canva, etc.
  • LMS administration will be an advantage.
  • Previous or current training related experience in a Client Services environment would be advantageous.

Competencies:

  • Client Focus: strive to build strong client relationships and deliver client centric solutions.
  • Cultivates innovation: looking at creating new and better ways for the organisation to be successful.
  • Collaborates: building partnerships and working collaboratively and inclusively with others to meet shared objectives.
  • Drives results: consistently achieve results, with an entrepreneurial mindset and a strong commercial focus, even under tough circumstances.
  • Being Resilient: flexibility and adaptability you will rebound from setbacks and adversity when facing difficult situations.
  • Excellent problem solving and analysis skills.
  • Excellent communication skills, both written and verbal.
  • Information Monitoring.
  • Ability to perform well under pressure.
  • Attention to detail.

Salary:
R450, R600,000.00 per month

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