Network Operations Analyst

2 weeks ago

Cape Town, Western Cape, South Africa Khipu Networks Full time

ROLE
As a Managed Service Provider, KHIPUs Network Operations Centre (NOC) plays a vital role in monitoring

clients mission critical network and IT infrastructure. Continuous performance and health monitoring of their

infrastructure is the first line of defence against disruptions and failure.

As a Network Operations Analyst you will play a crucial role from initial engagement with the customer,

understanding their requirements through to deploying monitoring solutions and proactively monitoring their IT

environments. You will need to be analytical, able to identify trends and potential issues before they become a

problem. When issues occur, you will be expected to investigate to identify the root cause.

You may not tick every single box but if you have experience in the majority of these, we would love to hear

from you

RESPONSIBILITIES

  • Monitoring of customer networks using approved tools and systems
  • Response and analysis of network monitoring alerts.
  • Prioritize tickets in accordance with established guidelines.
  • Collect and document all available data on potential and actual problems.
  • Documentation of identified issues and draft detailed technical reports.
  • Perform trend analysis to identify network performance baselines and identify when network
components fall outside expected values.

  • Perform routine analysis of customer infrastructure monitored by KHIPU.
  • Create scheduled and adhoc reports as required.
  • Provide customers with technical support on the monitoring solutions and services delivered by KHIPU.
  • Deployment and configuration of network monitoring solutions.
  • Engage with customers to discuss, document and configure monitoring solution for agreed devices and
thresholds.

  • Engage with colleagues across the company to ensure accuracy of information, records and processes
with regards to the monitoring solution and services.

  • Complete regular training to keep up to date with approved products and solutions.
  • Contribute to improving the Monitoring Service.
  • Drive the expansion and maintenance of the Monitoring System.
  • Become a Technical expert in the field of the Monitoring Service provided by KHIPU.

QUALIFICATIONS AND EDUCATION REQUIREMENTS

  • Relevant industry qualifications e.g. Aruba, Cisco, Palo Alto, Microsoft, Linux, VMWare.
  • Certifications/experience deploying and working with monitoring tools e.g. PRTG, Nagios, Cacti, Zabbix, Solar Winds.
  • Relevant degree or equivalent experience.
SKILLS & ATTRIBUTES

  • A good working knowledge of networking.
  • A working knowledge of servers/VMware would be an advantage.
  • A good understanding of SNMP.
  • An interest in technology and an appetite to develop and grow.
  • Keenness and aptitude for working with a team and alone.
  • Fluent written and spoken English.
  • Excellent Telephone Manner.
  • Effective communicator with both technical and nontechnical colleagues.
  • Good planning, multitasking, and organisational skills with attention to detail and ability to prioritise.
  • Cando attitude.

  • Network Analyst

    2 weeks ago

    Cape Town, Western Cape, South Africa A24 Group Full time

    The Role:At A24 Group, we're seeking a skilled Network Analyst to strengthen our IT department. You will play a crucial role in ensuring the smooth operation of our network infrastructure, which supports about 200 workstations and a server room as well as some remote office locations.Key Responsibilities:Collaborate closely with the Group IT Director to...

  • Quantitative Analyst

    2 weeks ago

    Cape Town, Western Cape, South Africa Network Recruitment Full time

    Are you a talented Quantitative Analyst looking to make an impact in the financial industry? An esteemed asset management firm is seeking a skilled individual to join their team in a Quantitative Analyst role.In this position, you will have the opportunity to utilize your expertise in quantitative analysis to drive investment strategies, conduct in-depth...

  • Quantitative Analyst

    2 weeks ago

    Cape Town, Western Cape, South Africa Network Recruitment Full time

    Are you a talented Quantitative Analyst looking to make an impact in the financial industry? An esteemed asset management firm is seeking a skilled individual to join their team in a Quantitative Analyst role.In this position, you will have the opportunity to utilize your expertise in quantitative analysis to drive investment strategies, conduct in-depth...

  • Network Operations Technician

    2 weeks ago

    Cape Town, Western Cape, South Africa TalentCru Full time

    We are looking for a Network Operations Technician to join our team! If you have at least 3 years of experience working in the Transmission/IP Networks environment, then you might be the perfect fit for this role. Your main tasks will include monitoring the Transport network 24/7, troubleshooting, coordinating fault resolutions with different support areas,...

  • Operations Analyst

    2 weeks ago

    Cape Town, Western Cape, South Africa Optimum Financial Services Group Full time

    An exciting opportunity has become available for an Operations Analyst to join our team.The Operations Analyst reports directly to the Head of the department and will be based at our office in Cape Town OfficeThis role is responsible for maintaining, developing, and implementing changes and new procedures based on the thorough review and analysis of the...

  • Network Operations Technician

    2 weeks ago

    Cape Town, Western Cape, South Africa Talentcru Full time

    Our client in the telecommunications industry is hiring for a Network Operations Technician as an Independent Contractor for 6-months to be based in Cape TownRole Purpose:Monitoring of the Transport network(24/7), troubleshooting and co-ordinating resolution of fault with the various support areas. Perform root cause analysis and drive incident lifecycle....

  • Network Operations Technician

    2 weeks ago

    Cape Town, Western Cape, South Africa TalentCru Full time

    Our client in the telecommunications industry is looking for a Network Operations Technician to work as an Independent Contractor for a 6-month period in Cape Town.Role Purpose:Responsibilities include monitoring the Transport network 24/7, troubleshooting and coordinating fault resolution with support areas, conducting root cause analysis, and managing...

  • Network Operations Technician

    2 weeks ago

    Cape Town, Western Cape, South Africa Adcorp Holdings Full time

    SynopsisOur client in the telecommunications industry is hiring for a Network Operations Technician as an Independent Contractor for 6-months to be based in Cape Town.Role Purpose:Monitoring of the Transport network(24/7), troubleshooting and co-ordinating resolution of fault with the various support areas. Perform root cause analysis and drive incident...

  • Senior Manager Network Operations

    2 weeks ago

    Cape Town, Western Cape, South Africa Toomuchwifi Full time

    We are seeking a seasoned leader with a strong technical background and a proven track record of success in managing and optimising wireless internet networks. You should possess a deep understanding of network operations principles, coupled with excellent problem-solving skills and the ability to thrive in a fast-paced, dynamic environment. We're looking...

  • Network Operations Centre Manager

    2 weeks ago

    Cape Town, Western Cape, South Africa Pollock and Associates Full time

    Network Operations Centre Manager ICT ~ RetailNorthern Suburbs, Cape Town - Western Cape - South AfricaReporting to the Group IT Manager your primary responsibility is to plan, organize and manage the overall network and security operations of the organization's internal and external infrastructures.Responsibilities:Essential Requirements for the Role: 5+...

  • Stockbroking Data Operations Analyst

    2 weeks ago

    Cape Town, Western Cape, South Africa Ca Financial Appointments Full time

    Senior Stockbroking Operations profile sought to join a successful team. Great opportunity to work closely with the Chief Operating Officer of this team in an exciting phase. Ideal candidate is someone with a data analyst or business analyst background withinstockbroking or investments and is passionate about automation, data analytics and...

  • Financial Analyst

    2 weeks ago

    Cape Town, Western Cape, South Africa Network Recruitment Full time

    Job & Company Description: This group, which is a leading retailer, is currently recruiting for a Financial Analyst to join their team. This company has been listed on the JSE for just over 30 years and is one of the dominators in the industry. If you are a go-getter that has great interpersonal skills, this is the perfect environment for you This role will...

  • Actuarial Analyst

    2 weeks ago

    Cape Town, Western Cape, South Africa Network Recruitment Full time

    An opportunity exists at the biggest wealth management, asset management, and insurance-providing company for an Actuarial Analyst.You will be tasked with the following:Conduct calculations required for SAM, SARB reporting, and internal management reports.Conduct calculations and scenario testing for the ORSA cycle.Offer technical support for new business...

  • Specialist: Core Data Networks Operations

    2 weeks ago

    Cape Town, Western Cape, South Africa Vodafone Full time

    . When it comes to growing talent, we're number 1. The number 1 Top Employer in South Africa. Certified by the Top Employer Institute 2024. Role Purpose/Business Unit: Provide high level technical support to the network infrastructure. Routers, Switches, Firewalls etc. Implementation and integration of network equipment and systems. ...

  • Operations Specialist

    2 weeks ago

    Cape Town, Western Cape, South Africa Network Recruitment Full time

    Job & Company Description: This well-known investment company in South Africa is on the lookout for an Operations Specialist to join their team If you are seeking a company with vast experience and 20 years of success, then this is the organisation for you If you are an individual that is equipped in enhancing business processes and improving operations,...

  • Network Operations Center Team Lead

    2 weeks ago

    Cape Town, Western Cape, South Africa White Hat Gaming Full time

    Moonspin is proud to offer industry leading Customer Service, Risk/Fraud and Tech Development services to our international client base. Our expertise lies in delivering world class multilingual customer support 24/7, maintaining strict Risk/Fraud processes and developing state of the art technological designs and features. We hire experienced top talent...

  • Network Administrator

    2 weeks ago

    Cape Town, Western Cape, South Africa StaffCentral Consulting Full time

    Job Duties/Responsibilities will include:Manages the core network infrastructure environment, including Cisco firewall and switch day to day administrationManages the installation, securing, repair/troubleshooting and maintenance of LAN and WAN environments; overseeing the implementation of data and network securityMaintains the business as usual activities...

  • Quantitative Analyst

    2 weeks ago

    Cape Town, Western Cape, South Africa Network Recruitment Full time

    Join our team as a Quantitative Analyst at a respected asset management firm!If you are a skilled individual passionate about leveraging quantitative analysis to shape investment strategies, drive research initiatives, and create innovative models, this position is for you.Requirements:- Bachelor's or Master's degree in Mathematics, Statistics, Finance,...

  • Financial Analyst

    2 months ago

    Cape Town, Western Cape, South Africa Robert Walters Full time

    A leading global investment manager with an international network of offices, is seeking a Financial Analyst to join their team in Cape Town.As the Financial Analyst you will be working alongside the finance team to meticulously analyse and prepare recharges to funds for travel expenses. Additionally, they will ensure expenses align with compliance and...

  • Business Analyst

    2 weeks ago

    Cape Town, Western Cape, South Africa Network Recruitment Full time

    Qualifications: Bachelors Degree or BCOM in computer science / information technology / business or related Requirements: 5 years experience as a business analystExperience in a data warehousing or business intelligence environment SQL Experience Excellent communication skills as they will deal with high level stakeholders. Must be able to hold a strong...