Customer Service Officer
2 weeks ago
We are looking for a customer service officer with superior communication skills and a great work ethic to join our team.
As the customer service officer, you will work directly with customers to meet their needs, answer their questions and provide support.
You must also be a keen note-taker who is adaptable and optimistic.Responsibilities:
- Direct customers to online resources
- Update customer records in the system, including notes about interactions
- Pitch ideas for improving customer care
- Create and maintain reports about customer interactions
- Attend weekly staff meetings
- Participate in teambuilding activities
- Develop a rapport with customers
- Encourage customers to complete surveys
- Make recommendations to management to improve customer experience Requirements and Qualifications
- High school diploma or GED required
- Associate or bachelor's degree preferred
- 2 years' of experience using Microsoft Office
- Basic knowledge of office equipment
Job Types:
Full-time, Permanent
Salary:
R17, R33,000.00 per month
Education:
- Bachelors (preferred)
Experience:
- Customer service (preferred)
-
Customer Service Representative
2 weeks ago
Durban, KwaZulu-Natal, South Africa Toys R Us and Babies R Us South Africa Full timeCustomer Service Representative VacancyAre you a Fun, Energetic, and Customer Focused individual with Immaculate Attention to Detail? If so, this may be the job for youWe are currently hiring Customer Service Representatives to work closely within our fast-paced, high-pressured, dedicated, and dynamic CRM Team.Customer Service Representative Job...
-
Customer Service Supervisor
2 weeks ago
Durban, KwaZulu-Natal, South Africa Jawet Construction Full timeVACANCY TITLE:CUSTOMER SERVICE SUPERVISORVACANCY REF:JC0229AREA:ALTON,RICHARDS BAYTIME CONDITIONS:DAYSHIFTWORKING HOURS:40HOURSSALARY:R17,000 – R32,000CLOSING DATE:7 JUNE 2024 CUSTOMER SERVICE SUPERVISORJOB DESCRIPTION We are looking to hire an exemplary customer service supervisor to coach our service staff to deliver exceptional customer service. The...
-
Customer Service Representative
2 weeks ago
Durban, KwaZulu-Natal, South Africa Stratogo Full timeRole: Customer Service Representative. Location: Westmead, Pinetown, Durban. A CSR will serve the purpose of a liaison between a customer and the relevant internal department.The target is to ensure excellent service standards and respond efficiently to customer orders and queries in order to maintain high levels of customer satisfaction.Qualification and...
-
Customer Service Agents
2 weeks ago
Durban, KwaZulu-Natal, South Africa Benny Recruitment Full timeAs a CSR a typical day might include the following:Provide world-class customer care to both internal and external customers.Engage in regional customer support activities including accurate entry of orders, quotes and RMA's, and creation and maintenance of special specificationsCommunicate to customers and reps on deliverables and resolving of additional...
-
Customer Service Representative
2 weeks ago
Durban, KwaZulu-Natal, South Africa Packaging World Full timeA well established Packaging company has a vacancy for a Customer Service Representative. This position is based in Westmead, Pinetown, Durban. A CSR will serve the purpose of a liaison between a customer and the relevant internal departments within Packaging World. The target is to ensure excellent service standards and respond efficiently to customer...
-
Customer Service Consultant
2 weeks ago
Durban, KwaZulu-Natal, South Africa Aloecrest Healthcare Full timeWe are looking for an energetic, well-spoken customer service consultant to join our team and answer questions and requests from our customers. The responsibilities of the customer service consultant include addressing inquiries, resolving issues, and providing information on our products and services.KNOWLEDGE & RESPONSIBILITIES Listening to customer...
-
Customer Service Representative
2 weeks ago
Durban, KwaZulu-Natal, South Africa Essity Full timeCustomer Services Representative :Essity is a leading global hygiene and health company which develops, produces and sells Health & Medical, Consumer Tissue and Professional Hygiene products and solutions and has a strong global presence.**About the Role:We are looking for a Customer Services Representative to join our team based in Pinetown, South Africa....
-
Customer Service Agent
2 weeks ago
Durban, KwaZulu-Natal, South Africa Careerbox CCI Full timeOur client who is a very well-known international airline company is looking for a customer centric individual who can work in a fast-paced environment to join their Customer Service Team. The primary role of the Customer Service Consultant is the management, reporting and resolution of all non-routing customers, as well as cancellations reporting. The...
-
Customer Service Representative
2 weeks ago
Durban, KwaZulu-Natal, South Africa Tracker South Africa Full timePosition summary:Industry:IT & InternetJob category:Customer ServiceLocation:DurbanContract:PermanentRemuneration:MARKET RELATEDEE position:YesAbout our company:Introduction:Job description:RESPONSIBILITIES Process sales contracts/information Supporting sales consultants Maintain region records, statistics reports and targets Arranging and following up on...
-
Customer Service Representative
2 weeks ago
Durban, KwaZulu-Natal, South Africa Essity Full time**Customer Services RepresentativeEssity is a leading global hygiene and health company which develops, produces and sells Health & Medical, Consumer Tissue and Professional Hygiene products and solutions and has a strong global presence.About the Role:There is a fixed term contract opportunity for a Customer Services Representative to join our team based in...
-
Customer Relationship Officer
2 weeks ago
Durban, KwaZulu-Natal, South Africa University Of Fort Hare Full timeCustomer Relationship Officer - Wealth Management DUR003059 Admin, Office & Support Finance & Insurance Umhlanga. Well-established Wealth Management organisation seeks in-house Client Relationship Officer with a Finance / Commerce Degree and 3-5 years working experience in the Financial Services industry to join their team of professionals.The...
-
Customer Service Agents
2 weeks ago
Durban, KwaZulu-Natal, South Africa Pioneer Debt Solutions Full timeAdvertisement for: Customer Services Agent x2 (Back Office)The Customer Service Agent in our Customer Division plays a crucial role in ensuring customer satisfaction and maintaining positive relationships with clients.- Key Responsibilities:_ You will be responsible for addressing customer inquiries, resolving issues, and providing exceptional service to all...
-
Customer Liaison Officer
2 weeks ago
Durban, KwaZulu-Natal, South Africa Staff Solutions Full timeKwaZulu Natal, Durban**Negotiable - Negotiable Monthly Cost To Company (Market related)VACANCY ALERTOur client in the renewable energy sector, based in Durban, seeks to employ a Customer Liaison Officer.Duties:Order Processing:***- Contacting customers daily as per calling schedule.***: - Receive calls & orders from customers.***: - Liaison with the Business...
-
Customer Liasion Officer
2 weeks ago
Durban, KwaZulu-Natal, South Africa HeadHunters Full timeReference PE002203/RWLocation KwaZulu Natal, DurbanSalary Interval MonthlyPackage NonenegotiableDescriptionOur client in the manufacturing industry is currently looking to employ Customer Liasion Officer based Durban, Riverhorse Valley.A wonderful career opportunity awaits you.Requirements: Grade 12 or equivalent. A minimum of 23 years Call Centre and...
-
Customer Service Representative
2 weeks ago
Durban, KwaZulu-Natal, South Africa Toys R Us and Babies R Us South Africa Full timeCustomer Service Representative VacancyAre you a Fun, Energetic and Customer Focused individual with Immaculate Attention to Detail? If so, this may be the job for you We are currently hiring Customer Service Representatives to work closely within our fast paced ,dedicated, and dynamic CRM Team.Customer Service Representative Job Description:To be a...
-
Customer Services Clerk
2 weeks ago
Durban, KwaZulu-Natal, South Africa Unique Personnel Full timeJob Number 68952Job Type PermanentJob Title Customer Services ClerkComputer Skills MS OfficeIndustry ServiceCity- eThekwini (Durban)Province Kwazulu NatalKey Responsibilities: Relieve switchboard (8 lines) and assist with Manager's tasks. Support members and beneficiaries with Fund inquiries Provide accurate and relevant Fund details and paperwork to members...
-
Customer Service
2 weeks ago
Durban, KwaZulu-Natal, South Africa Careerbox CCI Full timeHi everyone we currently recruiting for experienced Customer service agents. Speaks well.Requirements: Customer service experience (face to face or contact center) Excellent communication skills.You are welcomed to Career Box 11 Park Lane Umhlanga. Bring you Cv, original I'd, matric and bank statement and a pen.Salary: From R150.00 per hourAbility to...
-
Customer Services Representative
2 weeks ago
Durban, KwaZulu-Natal, South Africa ParkerSteel Full timeHere at Parker Steel we have an exciting opportunity for a Customer Services Representative to join our Customer Services team at our satellite office in Durban.You will be working on a full time, permanent basis, 42.5 hours per week Monday to Friday and in return, you will receive a competitive salary of R12,000 per month.The CompanyParkerSteel Limited are...
-
Virtual Customer Service Coordinator
2 weeks ago
Durban, KwaZulu-Natal, South Africa beBee Professionals Full timeBeBee Professionals is looking for a Virtual Customer Service Coordinator to join our team in Durban.The successful candidate will be responsible for providing customer service support to our clients, responding to inquiries, and resolving customer complaints.The ideal candidate should have: Proven experience in customer service Excellent communication and...
-
Office Service Representative
2 weeks ago
Durban, KwaZulu-Natal, South Africa Essity Full timeOffice Services Representative:Essity is a leading global hygiene and health company which develops, produces and sells Health & Medical, Consumer Tissue and Professional Hygiene products and solutions and has a strong global presence.There is an opportunity for an Office Services Representative to join our GBS Workspace Services team based in Pinetown,...