Bookings Team Leader

2 weeks ago


Cape Town, Western Cape, South Africa Acacium Group Full time

Bookings Team Leader

Acacium Group (on behalf of OHC)**
Woodstock, Cape Town

Full Time, Permanent Role

From 25,000 ZAR per month plus amazing monthly bonus where you can boost your salary

Unlock your potential:

Are you a motivated and target-driven individual? Do you enjoy managing and driving teams to achieve KPIs?


We have an exciting opportunity to join our team as a Bookings Team Leader, responsible for driving KPIs amongst a team of Bookings Consultants and Business Support Officers.

In this role you will be motivating our team to increase revenue and improve profitability through booking hours, whilst managing your own small desk.


Part of Acacium Group, Pulse is a leading UK and international provider of healthcare staffing; we're unique in our commitment to delivering the highest quality service through placing the best people.

We support NHS Trusts and private sector organisations by placing registered nurses, midwives, operating department practitioners, doctors, allied health professionals and psychological therapists into temporary, permanent and contract roles.

We care passionately about the quality of our staff and services and are dedicated to exceeding the highest standards. By attracting and nurturing the best people, we enable our clients to deliver the best compassionate care.

Every day you will

  • Provide management to the team; acting as a mentor, fully onboarding new starters, regular onthejob coaching, monthly 121s in collaboration with the UK representee, setting SMART objectives and personal development
  • Ensure all team members are working to maximum productivity, including bookings hours, call stats and overall performance
  • Be the first point of contact for sickness and absenteeism, keeping the levels for this low. Being a role model for the team, leading by example and displaying key Acacium Group values
  • Manage your own small desk to book healthcare workers into shifts with UK clients
  • Drive performance within the teams, ensuring they are offering excellent customer service evidenced through good Viewpoint NPS scores. Leading by example on good CRM managements, booking hours and hitting KPI targets

What's in it for you?
We offer an exciting place to work, with a wide range of benefits, rewards and opportunities to grow your career, including:

  • Focus on developing your skills and your career
- we give you the tools, guidance and support, helping you to be successful in your career

  • Unrivalled career opportunities that come from being part of a global group made up of healthcare, staffing and life science brands
  • Regular events and incentives, both locally and Groupwide
  • Medical aid

Join us and make a difference


If you want to join a global, marketing-leading organisation who are committed to the human side of business, then look no further.

Acacium Group is a global healthcare solutions partner offering staffing, managed services and innovative delivery models to health and social care systems and the life sciences industry.

We are a business with scale, leading digital capabilities and a strong financial profile, with a vision to be the leading global healthcare solutions partner.


We are powered by the best people and have an unrivalled and diverse range of capabilities, all while incorporating our company values into everything we do -
Putting People First, Always by your Side, Driven by Excellence.


Join us and play a key part of shaping the future of society and improving people's lives

To thrive in this role, you must ideally have

  • Experience managing sales driven teams
  • Previous recruitment experience
  • The ability to drive and motivate teams to achieve KPIs
  • Knowledge or experience of the healthcare sector

Our Inclusion Commitment:

  • We are passionately committed to being a truly inclusive and diverse company

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