Divisional Operations Manager

2 weeks ago


Midrand, Gauteng, South Africa Afrirent Auto Full time
Our Waste Management division is recruiting a Contract Manager.

  • Ensure that the service deliverable items in the SLA are met.
  • Ensure that all adhoc events are executed according to plan to ensure customer satisfaction.
  • Ensure that all vehicles are physically inspected weekly.
  • Ensure that customer queries are attended to within 24 hours.
  • Ensure the resolution of customer queries within 48 hours of the request.
  • Ensure the provision of weekly and monthly activity reports to the General Manager.
  • Compile reports on a daily, weekly and monthly basis in order to satisfy contractual agreements.
  • Ensure the proper execution of all required onboarding protocols including needs analysis, structured communications, and contractual training.
  • Ensure that all key administrative activities and functions are properly documented and are made available.
  • Invoicing of all depots (10) monthly.
  • Collection of time sheets from all 10 depots timeously to make sure that invoices are captured correctly
  • Attending all the operational meeting for all the depots and Client's head office and Polokwane local Municipality
  • Attending to any problem arise on site as and when incident happen
  • Making sure that all the trucks have been serviced regularly and the billing for the service is correct and the service are done on time
  • Transporting the employees to service for dropping and collection of the trucks from the service or repairs as and when required
  • Sourcing for the new trucks from different suppliers to make sure that we have quality trucks readily available for any new allocation.
  • Making sure that all the trucks are licensed and roadworthy
  • Completing the overtime for all employees' overtime is captured to HR timeously monthly.
  • Making sure that all the leave granted are captured and submitted to HR on time
  • Fuel card requested and collection all the fuel card requested on time for the whole company
  • Assisting with the fuel card transaction and go through all the fuel transaction for the company to check any misuse of company fuel cards
  • Weekly Inspection for all the trucks within the client's depot.
  • Meeting with our employees at least once a week to listen to the challenges they encounter daily.
  • Assisting with all Employee matters relating to Discipline and CCMA
A qualification in Fleet Management

A mechanical qualification

Management qualification will be an advantage

Driver's Licence is essential

Salary:
R40, R50,000.00 per month

Education:

  • Diploma (required)

Experience:

  • Management: 5 years (required)
  • Mechanical: 5 years (required)

License/Certification:

  • Driver's Licence (required)


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