In-store Associate

2 weeks ago


Johannesburg, Gauteng, South Africa Smollan Full time
We're on the lookout for an experienced
In-store Associate

As an In-store Associate you will be responsbile for:

MPIS Compliance

  • Actively seek to identify space opportunities and capture prime spaces
  • Adhere to the negotiated space allocated and fully optimise best sellers' selections
  • Negotiate for adhoc space to support innovation brands as stipulated by the client and capture
additional display opportunities over and above display trading terms

  • Implement weekly price specials and ensure correct implementation of pricing instore
  • Proactively manage sellin of promotional activity by ensuring adequate stock availability for the duration
of the price promotions

PICOS Management

  • Implement and adhere to planograms and achieve forward share/PICOS targets
  • Address noncompliance relating to planograms to store management and escalate to Field Managers
when necessary, in order to maintain the image of the brand

  • Implement product flow and categorisation as per PICOS flow
  • Ensure product flow and categorisation compliance with merchandising guidelines and
  • Ensure product flow and categorisation are aimed for success across channel, customer and category
Job Profile - In-store Associate

  • Ensure assets are in good working condition and placed at the right store
  • Resolve asset abuse with store management and escalate to Field Manager if not resolved
  • Report stolen, missing and illegal movement of assets

Cycle Activity

  • Brief store management about cycle activity and take action to set promotions in agreement with
priorities

  • Place order of minimum sellins as per client requirement
  • Ensure that the cycle and cycle elements are up for the entire duration of the cycle, and capture
compliance on SMART

  • Allocate POS and promotional material (instore and window) and verify its quality and correct
positioning and functioning over time

  • Visit assigned cluster of stores ensuring adequate availability of products for sale to customers
  • Identify atrisk stock, communicate the quantum of the risk to relevant stakeholders and Initiate action
to mitigate

  • Monitor ROS weekly and report any risk to relevant stakeholders three months prior expiry date

Sales Targets and Revenue Management

  • Identify newly listed lines are on MPIS, place orders accordingly, and ensure utilisation of correct POSM
to increase visibility

  • Analyse client sales reports and use data to influence sales activity and take appropriate action
  • Carry out gap scanning to increase stock holding on display and place suggested order on the system
  • Check agreed product display and verify assortment depth and width
  • Support the client in planning product ranges and preparing sales and stock plans
  • Identify instore opportunities for incremental sales
  • Ensure brands are merchandised according to ROS
  • Makes commercially sound decisions and recommendations with a positive return on investment (ROI)

Data Insights and Brand Activation

  • Manage Retailer data exceptions via SMART and ensure action is taken to resolve exceptions
  • Report structured information on In-Store competitor activities
  • Carry our brand activation according to the quarterly plan and in line with Heineken's marketing code
Stakeholder Engagement

  • Understand customer needs and follow up on generated order
  • Liaise with line manager, instore management and clients and provide continuous feedback as per
business requirements

  • Work to build strong channels of communication with all stakeholders
  • Speedy and effective resolution of client issues and complaints
  • Adopting processes to track client satisfaction

Key Competencies
Communication
Organisational commitment
Teamwork & collaboration
Relationship building
Agility
Performance & results driven
Continuous growth & improvement
Resilience & stress management
Service excellence

To qualify for this role, you should have:

Minimum Qualifications:

Grade 12/NQF level 4

Minimum Experience:

1-2 years' experience in relevant FMCG Sales & Merchandiser
environment

Knowledge, Skills & Abilities:

Computer literacy
Excellent interpersonal skills
Influencing and negotiation skills
Analytical and numeracy ability
Advanced Relationship Building (Consumer & Retailer)
Advanced Problem Solving
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