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Spa Reception/reservationist for 4 Months
3 weeks ago
SPA
:
Greeting, guiding, interacting and accompany guests;
Reception duties - telephone calls, service to walk ins, answering questions, providing information;Scheduling of appointments and process payments; Promote services, discounts and products;
Manage guest feedback; Keeping guest records & other administrative duties;
Processing and packaging online sales.
Restaurant:
Handle & confirm all reservations & events enquiries;
Manage quotes, invoices and payments; Coordinate with the Front Office team with regards to guest needs;
Coordinate with Events Coordinators on event enquiries and scheduled events ; Pre-arrival confirmations/cancellations with guests, Head Chef and Manager;
Handle deposit payments.
Requirments
Grade 12
Preferably 2-3 years' experience in reservations/admin & spa receptionist Excellent phone etiquette & English communication skills.
Ability to work independently and under pressure Ability to use MS office package to process and store information
Advantageous:
Relevant diploma in aesthetics, experience with Schedule Spa reservations system and Dine plan, knowledge of beauty products Excellent multitasking, organizational skills
Ability to maintain a professional working relationship with all departments Comfortable in dealing with very distinguished clientele
Personal and professional fortitude Well-presented and pristine appearance
Job Type:
Contract
Contract length: 4 months
Salary:
R10, R12,000.00 per month
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