Senior Digital Account Manager

2 weeks ago

Cape Town, Western Cape, South Africa Black Sun Ltd Full time

The principal role of the Senior Digital Account Manager is to manage the development of high calibre digital solutions for our Stakeholder Engagement business ensuring they are clearly defined, well managed and delivered to time, scope and budget.


The role will require you to develop an intimate understanding of your client's strategy and business model as well as a deep understanding of best practice and market trends in financial and non-financial reporting.

In time, we will also provide you with the opportunities and platform to develop your career within this growing and highly ambitious organisation.


Working closely with the design, development and account teams, you will be defining the solution to meet our clients' requirements, managing the project delivery schedule and budgetary estimates, and driving the programme of work from inception through to successful delivery; ensuring projects are delivered on time, to budget and to high levels of client satisfaction.


You will also be responsible for mentoring and managing Digital Project Managers and Junior Project Managers and delegating work to these individuals in your team and ensuring they deliver quality solutions and excellent service.

In this role you will be working remotely and reporting in to our London office

Why this job?
You will be instrumental in helping clients shape their digital communications strategies to positively influence and impact their key stakeholder audiences
It's a genuine opportunity to work in a fast-moving environment across a range of digital channels and audiences
You will be involved in a diverse client base, providing an opportunity to learn across a range of sectors
It's a fantastic chance to grow and expand your responsibilities as part of a career development plan

Come join us

Black Sun Global
Across the globe, there is a powerful movement demanding that business focus on purpose, sustainability, and wider value creation. It has never been more important for organisations to build and maintain trust with their key audiences.

And that's where Black Sun come in - we are a partner to some of the biggest brands and businesses worldwide - helping them to build enduring relationships with their stakeholders and spark positive change through better engagement and inspiring communications.

As our world rapidly changes, our focus remains constant.

At heart we are storytellers, we define articulate and shape the value creation story, bringing it to life across different channels and communications formats.

Our team is made up of over 150 talented specialists working across the UK, Europe, South Africa and Asia - analytical thinkers, renaissance creatives, digital mavericks and inspiring change makers


For more than twenty years, we have won many awards and recognition for our work - but great work doesn't happen by magic - join Black Sun and you will become part of an amazing, diverse, and inclusive community - a team of passionate and skilful people who will expand your horizon, energise your talents and ignite that spark of magic within you.


Beyond what you would expect; a competitive salary, great benefits and hybrid working - we will support you in developing the skills and expertise to fast track your career.

You will have the opportunity to make a difference every day, shaping the future of communications and creating positive change - and most importantly, to have fun along the way.


The Positive Change Group
Black Sun is the founding agency at the centre of The Positive Change Group.

The Positive Change Group is a truly international stakeholder advisory and engagement collective of like-minded specialist agencies with a shared ambition to help bold and visionary businesses Spark Positive Change - to make a deeper impact on society, shape more ethical practices, build inclusive communities and deliver more sustainable performance.

The Group currently consists of four pre-eminent agencies: Black Sun Global, People-Made, Stratton Craig and GoCo.

Each agency brings together deep expertise on different aspects of stakeholder advisory and engagement - including brand culture, strategic communications, reporting, ESG advisory, analytics and creative storytelling.

Current clients within the Group include major international firms, such as AstraZeneca, Burberry, Diageo, Meta, Olam, Virgin Atlantic and Vodafone.


With headquarters in London, Singapore, and offices worldwide, the group is transforming the way companies engage with their customers, employees, investors, and communities worldwide.

As business increasingly recognises that long-term success is dependent on the support and advocacy of their stakeholders - the Positive Change Group is helping their clients to inspire trust, build more positive relations and create sustainable value for the people that matter most to them.


Key Responsibilities

Strategic Digital Account Development
Continually develop your knowle

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