Data Centre Technician

2 weeks ago

East Rand, South Africa Teraco Full time

OBJECTIVES
Main function of the Job

  • Monitoring and maintenance of all Data Centre critical infrastructure
  • Performing planned / preventative / predictive maintenance of all infrastructure
  • Fault detection of critical infrastructure
  • Switching and isolation of MV and LV equipment
  • Installing and commissioning of new plant
  • Daily walk arounds and inspections of electrical and mechanical systems and equipment
  • Wiring of electrical control panels
  • Offering technical support at Data Centre by performing system/network installation, configuration, and troubleshooting in order to ensure optimum operations.
  • Carrying out preventative maintenance of data center equipment and devices.
  • Monitoring system processes to ensure smooth operations.
  • Evaluating heating and cooling systems to ensure they are operational and can meet equipment temperature conditions.
  • Comply to working methods ensuring that all client SLA and MSA's are achieved
  • Monitor customer network servers and storage systems to ensure uptime and efficient resolution of issues
Compliance

  • Maintain compliance in accordance to all relative policies and procedures
  • Meet agreed interdepartmental OLA (Operational Level Agreement)
  • Health & Safety monitoring and corrective action to meet statutory compliance and company's objective of zero tolerance to unsafe work practices
Skill Requirements

  • Good technical abilities
  • Effective communication skills, active listener, ability to understand requirements and be able to explain complicated technical process in a simple to way to nontechnical staff is a requirement for successful data technicians
  • Data Technicians often develop standard operating procedures and manuals for the networks they are in charge of
  • Proactive problem solver, perform rapid and accurate assessments
  • Ability to work independently, as well as being a positive team player
  • Selfmotivated
  • Conducts self professionally, exhibits elevated levels of tolerance and patience
  • Responsible for continued learning and selfdevelopment
  • Quick response to potentially critical situations
  • Trouble shoot systems and components to identify root causes of failures
  • Implement corrective actions promptly to mitigate the negative effects of system changes
  • Good Microsoft Office skills
  • Qualifications and Experience
  • Qualified Electrician
  • A minimum of 2 years post qualification experience
  • Relevant data centre experience preferable
  • Good knowledge on Data Centre environments and critical infrastructure systems preferable

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