Control Room Operator

2 weeks ago

Johannesburg South, South Africa AA Bakery Full time

Experienced Control Room Operators with prior experience In tracking fleet, you must be willing to work shifts.

Skills and Experience:

  • Tracking of vehicles locations by GPS system Monitoring vehicle driver performance Answering calls, Handling customer queries Send out Road side assistance
  • At least 2+ years' experience as a Tracker
  • Tracking of all trucks/vehicles on tracing system
  • Dealing with all queries of drivers
  • Ensuring that drivers fill up the correct total of liters on road and directing them to the filling station where they need to fill up
  • Printing of vehicle tracking reports and writing out the debriefing slips to attach to the debriefing
  • Dealing with all driver queries at the customers and keeping in touch with the sales department
  • Identifying onroad exceptions and taking immediate remedial action
  • Coordinating and responding to emergency situations Liaising with drivers, operations personnel and management
  • Constantly focus and monitor the site activities via CCTV Strong understanding of maps and giving accurate directions
  • Report the incident location and persons to the communication operators or directly to the supervisor
  • Developing and presenting daily management reports
  • Be vigilant to further safety and security threats during the ongoing incident

Job Type:
Permanent

Application Question(s):

  • Do you have a minimum of 2 years tracking experience ?

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