Fttx Business Integration Specialist

2 weeks ago

Midrand, Gauteng, South Africa Vodafone Full time

Role purpose:

The core responsibility of the business integration specialist role is:
To support the design and implementation of solutions/capabilities that will ensure the strategic expansion of the FTTx department.
To support the management of operational efficiencies with an emphasis on order management within the FTTx department.

This will entail a detailed focus on the key aspect of order management in order to improve customer journey experience, ensure the inclusion of FTTx technical requirements onto relevant roadmaps and improve the conversion of orders created to cash.


Your responsibilities will include:

Systems, Processes and Automation:


Responsible for a broad understanding of the FTTx systems architecture, both within Vodacom as well as of selected business partners.

Identify opportunities for innovative automation and integration within Vodacom systems (convergence) as well as those of third-party infrastructure providers.

Lead the overall technical design and delivery of solutions to ensure these are delivered through the agreed delivery processes, guiding the technical teams as applicable to ensure successful end to end solution e.g.

facilitation of configuration, participation in testing, rollout coordination, co-ordinate system integration across multiple teams.
Define technical workflows to enable business capabilities by documenting and prioritizing process/system change requests.
Continually assess, maintain, and re-evaluate in order to optimise or automate existing business and system processes.
Provide guidance to product, sales and service delivery teams to ensure alignment on new initiatives implemented.
Facilitate solution compliance to security, privacy, and regulatory needs.
Advocate adoption of new technologies into business processes, capabilities and solutions.

Order Management:


Support the order management process by identifying fallouts and addressing them timeously in order to meet the connections and revenue targets.

Ensure alignment of customer acquisition, fulfilment and retentions business and systems processes between internal and external business partners within order management.

Review and analyse the effectiveness and efficiency of existing key areas of system processes, and then support the design and implementation/development for improving and enhancing those areas.

Work with system support team (Technology Team and EBU IT) to identify and resolve repetitive and critical end user system issues by a) initiating system improvement/enhancement projects and b) initiating refresher/new training with learning & development team to ensure end user knowledge gap is closed.


Reporting:


Work with the reporting team to initiate and ensure monitoring tools, control measures with Revenue Assurance and analytics are in place for business and system processes.

Conduct detailed analysis on daily, weekly, and monthly performance of the orders created in the pipeline.

Provide business intelligence to the FTTx organization on the efficiency of the orders in the pipeline and conversion rate of orders created to cash monthly.

Perform impact analysis by initiating ad-hoc reports on all production issues and recommend appropriate solutions.

Job Experience/Education
Matric is essential
Relevant 3 year Bachelor's Degree or National Diploma in in Engineering or IT Studies (essential)
A minimum of 3 to 5 years of experience preferable within the Telecoms industry

Job Knowledge:

In-depth understanding of the Fixed and Mobile environment
In-depth understanding of the OSS / BSS systems and processes (FTTX advantageous).
Ability to understand IT systems
Ability to understand business and system processes together with customer experience journeys.

Skills:

Excellent communication skills (both written and verbal)
Proficient with Microsoft Excel, Power Point, Visio and Word
Analytical thinking e.g., analysing data trends and anomalies
Logical reasoning e.g., problem solving ability
Understanding of the Agile Development processes
Proficiency in programming languages and data structures
Adapting and Responding to Change
Entrepreneurial and Commercial Thinking

Closing date for Applications
:17 July 2023.
The base location for this role is,
Midrand, Vodacom Campus.
The Company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Vodacom is committed to an organisational culture that recognises, appreciates and values diversity & inclusion.

  • Fttx Team Lead

    2 weeks ago

    Midrand, Gauteng, South Africa Jurumani Solutions Full time

    Jurumani offers an environment where creativity and the practice of building things is believed to be fundamentally useful to both the Client and Jurumani Solutions. Providing opportunity to focus on making products and business operating capabilities work, which means we often are more concerned with how systems align, orchestrate and integrate to achieve...

  • Senior Specialist: Business Architect

    2 weeks ago

    Midrand, Gauteng, South Africa Vodafone Full time

    Role purpose:The Senior Specialist: FTTX Business Systems Integration is responsible for designing and leading the implementation of solutions and capabilities that ensure the strategic expansion of the FTTX department.The role will be primarily focused on driving development and implementation of cross functional processes and systems within Fibre to the...

  • Ftth Product Manager

    2 weeks ago

    Midrand, Gauteng, South Africa Vodafone Full time

    Role purpose:To develop and manage a portfolio of consumer products as part of a product team in line with company goals and CBU strategyEnablement of FTTx portfolio of products with the development, launch, continued viability assessment and retirement of fit for market FTTx products and services through a keen understanding of the Market dynamics.Your...

  • Business Intelligence Specialist

    2 weeks ago

    Midrand, Gauteng, South Africa Pollock and Associates Full time

    Business Intelligence Specialist ICTMidrand - Gauteng - South AfricaYou will have strong technical aptitude/rapport and the ability to convey technical content in a clear, concise manner, using appropriate language appropriate for the audience.Skills and Qualifications Power Bi Data Warehouses Fact and Dimension Tables SQL Server Analysis Services (SSAS) SQL...

  • Ftth Portfolio Manager

    2 weeks ago

    Midrand, Gauteng, South Africa Vodafone Full time

    :When it comes to putting people first, we're number 1.The number 1 Top Employer in South Africa.Certified by the Top Employer Institute 2024.Role Purpose/Business Unit:Fixed Services:At Fixed Services, our commitment extends beyond mere connectivity. We are dedicated to pioneering innovative solutions that enhance the digital experience for both consumers...

  • Integration Specialist

    2 weeks ago

    Midrand, Gauteng, South Africa Full Circle Resourcing Full time

    Our client requires the services of a Technology Integrator (Expert) - Midrand/Menlyn/Rosslyn/Home Office Rotation- Amazing brand with cutting edge technology:Excellent teams in Global team collaboration:- High work-life balance with Flexible hours:Agile working environmentPOSITION:Contract until December 2025COMMENCEMENT:As soon as...

  • Business and Project Enablement Specialist

    2 weeks ago

    Midrand, Gauteng, South Africa Full Circle Resourcing Full time

    Our client requires the services of a Technology Integrator (Expert) - Midrand/Menlyn/Rosslyn/Home Office Rotation- Amazing brand with cutting edge technology:Excellent teams in Global team collaboration:- High work-life balance with Flexible hours:Agile working environmentPOSITION:Contract until December 2025COMMENCEMENT:As soon as...

  • Senior Specialist: System Analyst

    2 weeks ago

    Midrand, Gauteng, South Africa Vodafone Full time

    Role purpose:This incumbent will be required to provide technical leadership and guidance on strategic technology capabilities, develop designs and operating models. This Role is within IT Retail Operation department.The department is responsible for providing service delivery for the following systems: DV360, FastTrack CRM, KeyWordSMS, FastTrack Vetting...

  • Specialist: Operations Logistics Plannin

    2 weeks ago

    Midrand, Gauteng, South Africa Vodafone Full time

    Role Purpose:The core purpose of the role will be to support the Senior Manager Spare Parts Management in National Field Operations in establishing and operating optimised spares and logistics processes specific to the Demand, Supply Planning, Inventory Optimisation and Execution activities across the various Field Operations domains. The scope cuts across...

  • Integration Analyst

    2 weeks ago

    Midrand, Gauteng, South Africa Job Crystal Full time

    A company offering legal and financial consulting services is looking for a Integration Analyst who will bring in-depth market experience, see technology as a way to enable and drive human innovation and want to be a part of a community of solvers, to tackle the biggest challenges in society.If you are looking for a career where every day is different, where...

  • Technical Specialist

    2 weeks ago

    Midrand, Gauteng, South Africa Jurumani Solutions Full time

    As the Business/Technical Specialist (Technical Product Engineering team), you will work closely with business partners, vendors, Product Managers, Business Analysts, Technical Analysts / Specialists, and IT Representatives to define and deliver effective / optimised business and product/service solutions for the Business.You will be an integral member of...

  • Specialist: Business Process Tester

    2 weeks ago

    Midrand, Gauteng, South Africa Vodafone Full time

    Role purpose:Responsible for the quality of system development and deployment. Performing automated and manual tests to ensure the systems processes created by developers is fit for purpose. Some of the duties include analysis of systems, mitigate risk and prevent system issues.Your responsibilities will include:Analysing users stories and/use...

  • Specialist: Human Resources Business Partner

    2 weeks ago

    Midrand, Gauteng, South Africa BMW (South Africa) (Pty) Ltd. Full time

    The HR Business Partner (HRBP) position is responsible for aligning business objectives with employees and management in designated business units. The position serves as a consultant to management on human resource-related issues (full HR value chain) to meet the strategic objectives within a designated business area.Amongst other things, the successful...

  • Applications and Business Systems Specialist

    2 weeks ago

    Midrand, Gauteng, South Africa HR Genie Full time

    Our Client a Global Tech firm is seeking a Applications and Business Systems Specialist to join their team in Midrand on a contract basis. They offer stability, growth, attractive rates and a great working environment.Requirements: Knowledge of software development life cycle (SDLC), Software testing, and project management concepts Enforces compliance with...

  • Machine Learning Integrator

    2 weeks ago

    Midrand, Gauteng, South Africa Full Circle Resourcing Full time

    Our client requires the services of a Machine Learning Integrator (Entry) - Midrand/Menlyn/Rosslyn/Home Office rotation**- Amazing brand with cutting edge technology: Excellent teams in Global team collaboration:High work-life balance with Flexible hours:- Agile working environmentPOSITION:Contract until December 2026EXPERIENCE:2-4 Years related working...

  • SAP Technical Integration Consultant

    2 weeks ago

    Midrand, Gauteng, South Africa LINKFIELDS INNOVATIONS (PTY) LTD Full time

    We are currently seeking a skilled and experienced SAP Technical Integration Consultant to join our team. As a SAP Technical Integration Consultant, you will be responsible for designing, implementing, and maintaining seamless integrations between various SAP modules and external systems. You will collaborate closely with clients, business analysts,...

  • Specialist DevOps

    2 weeks ago

    Midrand, Gauteng, South Africa Vodafone Full time

    Role purpose:The Devops Specialist DLS is responsible for the planning, coordination, and deployment of all releases into production within a particular domain or business outcomeDevops Specialist DLS will be responsible for leading technical delivery within Digital and Lifestyle Services (DLS). Be proficient in integration, Micro Service API development and...

  • Specialist: Spare Parts

    2 weeks ago

    Midrand, Gauteng, South Africa Vodafone Full time

    Role Purpose:The core purpose of the role will be to support the Senior Manager Spare Parts Management in National Field Operations in establishing and operating optimised spares and logistics processes specific to the Demand, Supply Planning, Inventory Optimisation and Execution activities across the various Field Operations domains. The scope cuts across...

  • Integration Manager

    2 weeks ago

    Midrand, Gauteng, South Africa Sabenza IT Full time

    Integration Manager DevOps/Platform Engineer - ITMenlyn - Gauteng - South Africa, Midrand - Gauteng - South Africa, Rosslyn - Gauteng - South AfricaJoin Our Team: Integration ManagerAre you ready to dive deep into the world of Linux, Python, Perl, Bash, and beyond?Do you possess a flair for crafting robust systems and a passion for cutting-edge encryption...

  • Senior Specialist Solutions Architecture

    2 weeks ago

    Midrand, Gauteng, South Africa Vodafone Full time

    Role purpose:The Senior Specialist Solutions Architecture provides thought leadership for client solutions within specified Industry Vertical/s.The Senior Specialist Solutions Architecture meets the need of ever increasing solution complexity in the Industry Vertical by having the ability to understand customer business and technology environment (at...