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Senior Specialist: System Analyst
2 weeks ago
Role purpose:
This incumbent will be required to provide technical leadership and guidance on strategic technology capabilities, develop designs and operating models.
The department is responsible for providing service delivery for the following systems: DV360, FastTrack CRM, KeyWordSMS, FastTrack Vetting Orchestration, Logistic SOP, Thanos/Infinity Vetting Service Domain, and Content Management System (WCC).
CRM delivery Team currently provides services to ten business units (Finance, Sales and Distribution, Fraud, Billing, Financial Services, EBU Mobile, Product and services, EBU Fixed and FTTX, Infinity and Digitals Channels).
Your responsibilities will include:
Create a detailed system Lower-Level design (LLD).
Create High-Level Design or System Logical Design, indicate
High-level mapping (data, processes).
Ensure that the technical design will integrate to required systems
Documenting of non-functional requirements
Assess requirements if they are technically feasible and aligned to technical strategy.
Assist in developing alternative designs and participate in the evaluation process.
Assist Systems Architect on new systems and infrastructure assessment
Assist developers in understanding the design of the environment.
Manage weekly team meetings to discuss overall designs.
Design Database changes.
Demand PI requirement Assessment for business unit
Agile Sprints Participation
Participate in Vendors Monthly Reviews
Working hand in hand with Scrum Master, Developers and Testers during Agile Sprints
contributing and attending to agile ceremonies. (Daily stand-ups, sprints, grooming sessions, planning sessions, reviews, and retrospectives.)
Working Knowledge on the following business areas:
Retails, Credit and Risk, Billing, Warehouse, Sales Order Processing, Retentions, Product and Services
Technical Knowledge for the following systems: CRM, Credit Vetting, Warehouse Management System, Sales Order Processing and Content Management.
Must have technical/professional qualifications:
Grade 12 essential
National Diploma in Information Technology or similar relevant IT qualification is essential
Postgraduate qualification or Project Management or Administrative qualification is essential
5+ years of experience in systems development, analysis, testing and design essential
Core competencies, knowledge and experience:
Strong analytical, technical, and troubleshooting skills essential
Working experience in Agile Team is recommended
Previous experience in Credit Vetting testing is recommended.
Previous experience in software development will an advantage
Knowledge for CRM systems on in a Telecommunication sector
Previous experience in telecommunication sector will be an advantage.
Must have worked on Jira and Confluence
Agile tooling:
Jira, Confluence
Technologies:
SQL, Java, Webservices.
Databases:
Informix, DB2, Oracle
Closing date for Applications
: 18 May 2023.
The base location for this role is,
Midrand, Vodacom Campus.
The Company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Vodacom is committed to an organisational culture that recognises, appreciates and values diversity & inclusion.
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