Fraud Strategy Manager

2 weeks ago

Johannesburg, Gauteng, South Africa Absa Bank Limited Full time
Bring your possibility to life Define your career with us

  • With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
Job Summary


Design, implement and monitor proactive fraud prevention and detection measures during customer on-boarding or product on-boarding across Absa Retail and Business Banking ensuing fraud risks are minimized and are controlled on a proactive basis as well as implementing and monitoring fraud risk authentication strategies across Absa SA.


Job Description:

  • Accountability: Strategy Management_
  • Execution & monitoring of authentication fraud strategies
  • Manage fraud strategy delivery within fraud risk appetite and industry trends
  • Work with respective fraud teams and frontline to deliver preventative and detective fraud strategies
  • Accountability: Customer/Product Onboarding Risk and Control Management_
  • Accountable for measuring the target risk in line within the customer or product onboarding and customer authentication control framework and fraud strategy objectives
  • Ensure process controlandrisk management practices that impact customer or product onboarding, and customer authentication are well documented and understood by all role players within the control lifecycle
  • Work with lines of defence and management assurance to scope control framework reviews and provide support
  • Implement effective measures to track and implement corrective actions with lines of defence or assurance
  • Ensure fraud risk management practices are compliant within regulations
  • Implement the development of the key risk indicator scenarios impacting customer or product onboarding and customer authentication process from a fraud perspective, weigh in on the likelihood of occurrence and potential impact and provide insights linked to industry benchmarks
  • Measure the fraud control framework with key performance indicators to assess design and operational effectiveness
  • Produce thought leadership within business to deliver industry leading fraud prevention and detection strategies Accountability Relationship Management
  • Proactively provide expert advice to identify business opportunities and risks, determine the impact, patterns, and trends thereof and advise on alternative solutions in anticipation of future challenges
  • Conduct Business specific fraud assurance activities, as required
  • Present the fraud risk level position at various committees against risk targets agreed with business
  • Act as key interface between Fraud Strategy, Fraud Analytics, Fraud Solutions, Forensics, and Insider Threat
  • Contribute to a culture of customer excellence, that builds positive relationships and provides opportunities for feedback and exceptional service
  • Engage proactively with key stakeholders
  • Accountability: Governance, Risk and Compliance_
  • Understand and manage risks and risk events (incidents) relevant to the job
  • Ensure all activities and duties fully comply with regulatory requirements, the Enterprise Risk Management Framework and internal Policies and Standards.
  • Ensure that all compliance, regulatory, governance or other risk standards are adhered to by all service providers and other stakeholders
  • Accountability: People and culture management_
  • Achieve high performance through embedding formal development plans and informal coaching.
  • Implement a robust knowledge management and agile learning system to support realtime learning
Education

Bachelor's Degrees and Advanced Diplomas:
Business, Commerce and Management Studies (required)

  • Absa Bank Limited reserves the right not to make an appointment to the post as advertised_

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