Brand Representative

2 weeks ago

Cape Town, Western Cape, South Africa Eskort Full time
We have an exciting opportunity in the Western Cape for an Eskort Brand Representative / Sales Representative to join the team - the Sales Team

The purpose of the role will be -
  • To be the principal point of contact between the Company, its agents, and its customers.
  • To ensure that current customers have the right products, the correct forward share and visibility.
QUALIFICATIONS:
  • Grade 12 (Matric).
  • BCom Degree in Business, Marketing Communications, or related field is required.
  • Diploma in Business, Marketing Communications, or related field is required.
EXPERIENCE:
  • Proven work experience (minimum of two years) as a Sales Representative.
  • Proven track record of successfully managing customer relationships.
  • Valid drivers license is mandatory.
KNOWLEDGE REQUIRED:
  • Excellent knowledge of MS Office.
  • Working knowledge of CRM systems.
SKILLS REQUIRED:
  • Relationship management skills and openness to feedback.
  • Ability to create and deliver presentations tailored to the audience needs.
  • Prioritizing, time management and organizational skills.
  • Strong verbal and written communication skills.
  • Ability to work efficiently - on own or as part of a team, in a highly pressurised environment.
KEY PERFORMANCE AREAS:

1. Customer Relationships
  • Achieve agreed upon sales targets and outcomes within schedule.
  • Coordinate sales effort with team members and other departments. Establish, develop, and maintain positive business and customer relationships.
  • Expedite the resolution of customer problems and complaints to maximize satisfaction.
  • Complete weekly call cycles at relevant retail stores (PnP, Shoprite, Spar etc.) 10 to 15 calls per day.
  • Grow and maintain a customer database by building sound relationships.
  • Continuously seek new opportunities.
  • Present, promote and sell products/services using solid arguments to existing and prospective customers.
2. Sales Targets
  • Achieve agreed upon sales targets and outcomes within schedule.
  • Coordinate sales effort with team members and other departments.
3. Monthly Reporting
  • Submit monthly reports (performance and competitors in our landscape).
  • Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
4. Other
  • Attend meetings as and when required at designated locations Manager or Customer Meetings.
  • Collaborate with Clover and Vector Sales/Merchandisers etc. to drive the business performance.
  • Attend trade shows and marketing events as required.

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