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Admin Clerk

3 months ago

Bloemfontein, Orange Free State, South Africa CITY Of MANGAUNG METROPOLITAN MUNICIPALITY Full time R22 000 - R35 000 per month
{"title":"Admin Clerk","content":"

Responsibilities & Duties

  • Provide courteous and professional telephone services in patient care.
  • Help patients accurately complete necessary forms and document all information according to internal guidelines.
  • Manage all procedures related to patient reception, including booking, arrival, and payment in the relevant systems.
  • Guide all patients to the appropriate services and professionals.
  • Maintain patient confidentiality at all times following POPIA regulations.
  • Keep the reception area consistently clean and organized.
  • Refer emergency cases to the nurse’s station as per protocol.
  • Assist patients with basic account inquiries and escalate when required.
  • Collect co-payments and outstanding balances per company policies and procedures.
  • Perform daily cash-up and banking procedures accurately.

Requirements

  • Minimum qualification: High school diploma (Grade 12).
  • Experience in a customer-focused service environment, such as reception, is beneficial.
  • Proficiency in computer use.
  • GoodX system experience is a plus.
"}