Fraud & Risk Manager

2 weeks ago

Sandton, South Africa Pro Personnel Full time
Gauteng, Sandton A Telecommunications company in Gauteng, Sandton area is looking for a Fraud & Risk Manager. Responsible for designing, analyzing, implementing and managing fraud and risk prevention and mitigation strategies.

Detect and investigate all allegations of fraud, risk and corruption within the company and liaise with internal and external stakeholders to reduce and minimize fraud and theft risk.

Provide relevant system support to all internal users.

Key Performance Areas

Fraud and Risk Prevention and Management

Handle High Level Customer Escalation

People Management

Performance Management

Compliance Management

Perform ad-hoc duties within the ambit of the job Qualifications and Experience

Relevant Degree / Diploma (NQF level 7)

At least 5 years Fraud and/or Risk Management experience within the Telecommunications / ICT Sector

In-depth knowledge of the Telkom SA Customer processing systems (CRM, ARIA, VDocs etc.)

Other Requirements

Excellent written and verbal communication skills

Excellent computer skills

Own vehicle and willing to travel to other branches (located in other provinces)

Salary range - R R basic gross, no benefits, depending on experience negotiable.

For more information please contact:
Dianne

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