Ms Contracts Manager

2 weeks ago

Johannesburg, Gauteng, South Africa Stonebridge HR Solutions Full time
We are looking for a MS Contracts Manager for Power Operations in the Fourways area.

Requirements:

  • A Contracts Management qualification or related business degree or diploma
  • BA Law Degree and/or a Technical Degree related to Power is an advantage
  • Certifications: Project Management Professional, Quality Assurance, Health & Safety, Six Sigma
  • At least ten years' work experience in telecoms industry, which includes:
  • Contracts and SLA management experience: at least 10 years
  • Project management experience: at least 5 years
  • Cost accounting: at least 5 years
  • Customer service: at least 5 years
  • People management experience: at least 5 years
  • Technical competencies could typically include:
  • Computer literacy, e.g., MS Office suite; ATC SA's systems, such as Oracle Analytics, and the ticketing system (Sales Force)
  • Cost accounting and budgeting skills
  • Risk management ability
  • Project management skills
  • Process management skills
  • Analytical skills
  • Research skills (to stay abreast of new trends and developments in the industry)
  • Business report writing skills (including presentation skills)
  • SLA management skills
  • Powerrelated technical skills

Responsibilities:

SUMMARY:

  • To manage the SLA contract with the Managed Services Power provider
  • To be the Principal Customer Engagement Manager
  • To assist with developing the market and commercial strategy for the Power business in the company, that will drive scale and leaseup.
  • To be responsible for the financial performance of thirdparty supplier and vendor contracts of the Power business.
  • To be responsible, together with the Technical Manager, for the operational performance of the Power business.
  • To ensure good governance, compliance, and risk management
  • To ensure that Power Operations fulfil their Contractual Outsourced Third-Party responsibilities, and operate within the company' Global and Africa sustainability targets.

ESSENTIAL DUTIES:

Power business strategy execution

  • In conjunction with the Head of Power Operations, formulates the contract management strategy for the Power business, which is closely aligned to the Regional Power product roadmap and standardisation.
  • Enforces the PowerasaService Service Level Agreement with the principal contractor and any other contracts outsourced to third parties to fulfil the company obligations to customers.
  • Manages the implementation of the market strategy ( performance, and operations).
  • Works with the Sales team on revenue commitments and the growth of the business, including site scale growth and leaseup.

Financial performance of the Power business

  • Institutes optimal verification and approval mechanisms for vendor invoicing.
  • Responsible for the Operational Power Budget related to Third Party, Outsourced Contractual costs that make up the OPEX and CAPEX budgets.
  • Works closely with Finance to understand and own the overall cost model and how the contractual costs contribute to this both positively and negatively.
  • Monitors and tracks financial performance specifically for the Outsourced Third-Party Contractual costs, in conjunction with the Finance team.
  • Responsible for ensuring that the Power business unit is operated within the expected revenues, direct expenses, overhead expenses, and profit margin of the contractual costs.

Power business operations

  • Responsible for the optimal performance of all Power Operations in the field.
  • Coordinates daily, weekly monthly performance activities and decisions with the customer and MS vendor.
  • Provides reporting to the function and the customer.
  • Administrates all job card approvals for Power Operations.
  • Administrates all PR/PO requests for Power Operations.
  • Administrates all Supplier Portal approvals for Power Operations.
  • Conducts rootcause analysis with the MS Contractor and Technical Team.
  • Maintains Power Asset Data to protect and enhance the company's assets.
  • Establishes a robust and functional set of processes, procedures and governance for the successful delivery of the Power business.
  • Reports regularly to the Head of Power Operations on the Power business' performance.
  • Engages and collaborates with internal teams to deliver the Power business operations.
  • Ensures the NOC (Network Operations Centre) is aligned to the PaaS (Power as a Service) business and customer commitments.

Risk management

  • Responsible for identifying, assessing, and controlling operational, financial, legal and security risks around the Power strategy of the business.
  • Responsible for managing resources to minimise, monitor and control the impact of risks identified.

Sustainability

  • Responsible for working with the regional team and the Head of Power Operations to ensure that the approved Power business has a roadmap for emissions within the Global emission targets.
  • Responsible for operating a Power business within the required emissions targets.

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