Claims Consultant

2 weeks ago

Durbanville, Western Cape, South Africa PSG Wealth Financial Planning Full time

Job description:

To provide underwriting assistance to the Adviser and manage the claims process from start to finish.

Responsibilities:

  • Liaising with and providing feedback to clients
  • Handling client queries
  • Claims Management the daily claims process from capturing received claims to processing and closing claims
  • Building and maintaining good working relationships with clients and internal stakeholders
  • Bridging the gap between the office and insurance companies
  • Recording details and information on the relevant systems
  • Reporting
  • Manage client retention and organic growth
  • General office assistance and administration

Minimum Requirements:

  • Grade 1
  • Fully computer literate (MS Word, Excel, and Outlook)


 NQF Level
  • Full qualification (shortterm insurance) (Advantageous)
  • RE5 (Advantageous)
years claims management experience

Competencies:

  • Good verbal and written communication skills
  • Good administration skills
  • Excellent planning and organising skills
  • Problem solving and analysis
  • Time management skills
  • Good negotiation skills
  • Resilient with a good level of stress tolerance
  • Highly clientfocused with good interpersonal skills

Education:

  • Diploma (required)

Experience:

Motor Claims: 3 years (required)

Language:

  • Afrikaans (preferred)

Ability to Commute:

  • Durbanville, Western Cape (required)

Ability to Relocate:

  • Durbanville,

Western Cape:
Relocate before starting work (required)

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