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HR Generalist
1 month ago
Job Description:
- Manage and nurture long-term relationships with key clients in the renewable energy and battery storage space.
- Serve as the primary point of contact for strategic accounts, ensuring high levels of client satisfaction.
- Develop a deep understanding of client business models, energy needs, and sustainability goals to offer tailored solutions.
- Collaborate with internal teams to ensure timely delivery of products and services that meet client expectations.
- Identify opportunities for upselling and cross-selling renewable energy solutions and battery storage technologies to existing accounts.
- Develop and implement account plans to drive sales growth and market share.
- Conduct market research to identify emerging trends, competitor activities, and potential client pain points.
- Assist in crafting proposals, RFP responses, and presentations to secure new projects or expand existing contracts.
- Lead negotiations and close deals that align with both client needs and company goals.
- Develop key account strategies to achieve revenue targets and ensure account growth.
- Monitor account performance, revenue contributions, and profitability, providing regular updates to senior leadership.
- Liaise with technical, engineering, and project management teams to ensure seamless project execution and delivery.
- Partner with marketing and product development teams to customize offerings for client-specific needs.
- Act as a voice for the customer within the company, advocating for product enhancements or service improvements based on client feedback.
- Track and report key metrics, including client satisfaction, revenue targets, and project timelines.
- Prepare regular sales forecasts, account status reports, and risk assessments.
Qualifications:
- BCom degree in Human Resource Management or Industrial Psychology.
- Minimum of 2 years HR Generalist / Consulting experience.
- Computer literacy and a strong knowledge of Microsoft Office programs.
- Experience negotiating at the CCMA.
- Own Drivers Licence
- Proficient in English
- Payroll and Timekeeping experience
