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Food and Beverage Manager

3 months ago

Worcester, Western Cape, South Africa Gillian Barber Recruitment Full time
Overview


To ensure the efficient, effective and profitable running of the Food & Beverage department and to ensure the highest service standards are maintained in all aspects of the operation, ensuring maximum guest satisfaction through planning, organising, directing and controlling the food and beverage operation.

In addition, to ensure all Food & Beverage staff are trained to the highest level by implementing and coordinating the departments training and development programme.


Qualifications:

  • Matric / Grade 1
  • Relevant tertiary education

Responsibilities:

  • Involved in the setting of department targets and objectives, and to monitor and strive for their achievement.
  • Proactive in maximising sales and generating revenue.
  • Generate new ideas for service and products to maintain a competitive and leading edge, focussing on creativity and flair.
  • Control costs in line with budgetary requirements
  • Liaise closely with all departments and in particular the kitchen teams to ensure effective communication between Front of House and Back of House, enabling maximum guest satisfaction through the smooth running of the operation.
  • Licensing regulations are fully adhered to at all times.
  • Overseeing large events and planning thereof.
  • All operational control procedures and policies are followed and adhered to at all times.
  • Beverage profit margins are maintained at all times.
  • Involvement in the setting of service and quality standards, and to monitor and strive for their achievement.
  • Duty management shifts as and when required.

Competencies:

  • Strong management skills, an excellent motivator with the ability to influence, mentor and develop team members.
  • Upselling/coaching skills.
  • Practical, handson approach and leads by example.
  • Creative.
  • Strong hosting skills.
  • Excellent communication skills (team and guests alike).
  • Organised and structured approach.
  • Understanding of cost controls to ensure we get the best value from suppliers.
  • Financial awareness particularly in managing budgets, Profit and Loss statements and stock and cost control.
  • Energy and passion with a sense of fun.
  • Excellent observation skills/attention to detail.

Experience required:

  • Food & Beverage management experience within a 5* hotel/property.
  • Budgeting, procurement and cost control.
  • Strong background in customer service.
  • Excellent wine knowledge.
  • Experience with menu design and planning.
  • Strong training / coaching background.