Hotel Cleanliness Supervisor

3 weeks ago

Cape Town, Western Cape, South Africa Marriott International, Inc Full time

Job Number

Job Category Housekeeping & Laundry

Location The Westin Cape Town, Convention Square, Cape Town, South Africa, South Africa VIEW ON MAP

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Non-Management

***
Function
Join our amazing team and deliver unforgettable and memorable experiences.

Required Experience & Qualifications

  • At least 2 years' experience in a team leader/ Supervisory position in a fivestar hotel.
  • Professional and positive disposition
  • Good leadership and mentorship skills
  • Good staff management skills
  • Knowledge of the Occupational Health and Safety Act
  • Experience in disciplinary procedures and practices
  • Quality and customer service driven
  • Ability to work within a pressurized environment
  • Proactive, selfmotivated Individual with good professional work ethic
  • Strong interpersonal and communication skills
  • Ability to engage and interact with guest
  • Ability to deal with conflict situations
  • Sound administrative skills
  • Ability to work effectively under time constraints and deadlines
  • Required to work rostered shifts and irregular hours as per operational requirements
  • Hardworking, can do attitude, ambitious, ability to use Initiative and be proactive
  • Ability to work within a team and without supervision
  • Excellent problem solving, planning and organizing skills
  • Ability to meet deadlines and deliver results.
  • Able to deal effectively with all levels of staff including senior management
  • Flexible working hours as well as available to work weekends, public holidays, opening and closing shifts when rostered as per operational requirements

Key Responsibilities

  • Assist management in training, scheduling, evaluating, counselling, disciplining, and motivating and coaching employees.
  • Follow all company and safety and security policies and procedures
  • Report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications
  • Speak with others using clear and professional language; prepare and review written documents accurately and completely.
  • Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
  • Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, peoplefirst culture. We are committed to nondiscrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

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