Regional Director

2 weeks ago

Wynberg, Western Cape, South Africa Servest Careers Full time

Job Context:

SERVEST SECURITY, A DIVISION OF SERVEST HAS A VACANCY FOR A REGIONAL DIRECTOR GAUTENG- REPORTING TO THE NATIONAL OPERATIONS DIRECTOR. MUST BE PSIRA GRADE A WITH A MINIMUM OF 5 YEARS EXPERIENCE IN BRANCH MANAGEMENT.

Minimum Requirements:

  • Grade 12 (compulsory)
  • A relevant bachelor's degree in Security Management, Emergency Management or management discipline (advantageous)
  • Must be in possession of a Grade A PSIRA
  • A minimum of 5 years experience in a branch management role or 8 years at management level in the services sector.
  • Valid unendorsed driving license will be required to travel frequently on a regional basis.
  • Excellent management and leadership skills at branch level (planning, leading, organising & controlling).
  • Proven track record of client retention and achieving solid growth in previously managed operations.
  • Financial management (analysis of performance reports and management accounts to income statement level).
  • Excellent interpersonal and communication skills with a track record of being able to achieve results through your team.
  • Problem solving ability with an executive maturity at corporate client liaison level.

Duties & Responsibilities:

  • Develop and implement an operations strategy aligned with business divisions objectives and budgets for your branches.
  • Assist branches with the achievement of annual budgets and lead the presentation of the operations components to the National Operations Director.
  • Ensure that all branches operate within budget and achieve financial targets with regard to profitability.
  • Point of escalation for management of worker and customer complaints and liaison with media team as required.
  • Deliver oversight of security prevention, risk assessment, prevention, preparation, response, and recovery activities, particular insecure environments and to counter threats emerging from changes situations.
  • Provide support to regional team on incident case management, investigations and provision of afteraction reviews, lessons learned exercises and conduct security investigations for complex and serious cases.
  • Manage and give guidance on security recruitment in the region and provide leadership and development opportunities to security teams.
  • Analyse financial, sales and activity reports and initiate remedial action to address any problems.
  • Manage costs and efficiency improvement projects within the allocated branches.
  • Report on branch operational performance to the National Operations Director.
  • Assist with sales of new business opportunities.
  • Build close relationships with all internal divisional directors, key clients and suppliers.
  • Ensure that your branches adopt and implement world class standards of service delivery and best operating practices.
  • Investigate client cancellations and take corrective action in every instance.
  • Manage the performance and development of direct reports making sure that superior performance is appropriately recognised.
  • Drive the implementation of BBBEE plans and commitments in the branches.
  • Enforce universal commitment to a safe and healthy working environment.
  • Ensure compliance of branches with statutory and company policy requirements in their daytoday operational activities.
  • Customer reviews ensuring appropriate levels of service delivery, maximisation of opportunity for growth within contracts.
  • Deliver KPI's for the Region as required by the business plan including management of attrition, utilisation and engagement of workforce, performance against budget etc.
  • Deployment of price increase schedule across Region.
  • Manage performance of contingent labour suppliers across the Region in accordance with the agreed terms and conditions, quality and compliance standards.
  • Build effective relationships internally, ensuring all key stakeholders have the relevant input and information as required to deliver requirements into the business i.e. HR, Compliance.
  • Lead on major and strategic contract negotiations

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