Branch Manager
2 weeks ago
Job Number
- 69299
Job Type
- Permanent
Job Title
- Branch Manager
Computer Skills
- Windows
Industry
- Automotive
City
- Pretoria East
Province
- Gauteng
- A reputable automotive company is looking for a trustworthy, experienced, and reliable individual to join the team as a Branch Manager for their Pretoria East branch.
_ KEY RESPONSIBILITIES_ - Includes but not limited to;
- Oversee service team, auto service staff, and vehicle repair processes to deliver a positive service experience and maintain profitability
- Ensure delivery of customers vehicles on time
- Work with the service advisor to ensure proactive resolution of all customer complaints and make followup calls, as needed
- Maintain a high level of customer satisfaction to increase retention and referrals
- Oversee all daytoday job duties within the automotive service department with a focus on high employee morale and customer satisfaction
- Guide the management of all automotive service department paperwork, including repair orders, invoices, and maintenance record.
- Oversee regular stock takes to ensure small tools and parts are allocated correctly
Inherent Requirements
_QUALIFICATIONS/LICENSE_
- Red Seal Technician qualification
_EXPERIENCE AND SKILLS_
- Minimum of 5 years' experience in managing a mechanical workshop
- Parts experience will be advantageous
- Good communication skills (verbal and written)
- Good management skills
- Business and financial acumen
- Organizing and planning ability
- Computer literate
- Customer service driven
- Proactive and problemsolving abilities
_GENERAL REQUIREMENTS_
- Clear criminal record
- Willing to work shifts and overtime
- Lives around Pretoria.
What Qualification
- Qualified Red Seal Technician
Minimum Qualification
- Certificate
Status
- Available
-
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