Late Shift Supervisor

2 weeks ago

Johannesburg, Gauteng, South Africa Oxyon People Solutions Full time

This position is responsible primarily for supervision of the late shift to ensure the accurate and successful distribution of BCE products to BCE customers within the stipulated time limits, whilst ensuring high standards are maintained about the implementation of standard operating procedures to limit unnecessary inefficiencies and stock losses. This position is responsible for resolving personnel, organizational and equipment problems during the late shift.

Key Responsibilities (including but not limited to):

  • Assist the Warehouse Manager with the general management and supervision of the BCE Late Shift distribution functions.
  • Responsible for the physical building and its contents during night work hours.
  • Communicate regularly with Warehouse & Warehouse Manager regarding Late Shift Warehouse issues.
  • Recommend manpower need based upon work volume.
  • Assist the Warehouse Manager to ensure that operating expenses are kept at a minimum (i.e., overtime, etc.)
  • Communicate with all departments on information necessary to ensure maximum productivity with minimal errors.
  • Communicate with the Day Shift Supervisor all information necessary to make for a smooth change of shifts.
  • Regularly inspects facility for safety hazards and either resolve them or report them to the safety coordinator/representative as appropriate. Accountable for maintaining the physical condition of the warehouse and its equipment during the late shift.
  • Prepare and compile reports on employee accidents, equipment problems and employee relation matter to facilitate smooth late shift operations.
  • Evaluate all shrink issues on late shift and recommend necessary changes for improvement.
  • Assist the Warehouse Manager to coach, mentor, develop and train direct reports.
  • Assist the Warehouse Manager to develop and implement specific objectives and performance measures for each functional area and individual to improve performance.
  • Assist the Warehouse Manager in selection and hiring of new employees, evaluating employee performance, developing and implementation of action plans for improving employee performance.
  • Assist the Warehouse Manager to schedule, assign, delegate, and monitor late shift staff efficiently.
  • Assist the Warehouse Manager to ensure that all direct reports receive proper training and skills development.
  • Assist the Warehouse Manager and supervise regular and productive meetings to improve departmental performance.
  • Coordinate and supervise activities within the Late Shift department by scheduling work assignments, setting priorities, and directing the work of direct reports.
  • Supervise, interact, problem solve and provide direction for daily activities.
  • Assist the Warehouse Manager to ensure compliance with company and government policies and regulations (e.g., OHSA).
  • Assist the Warehouse Manager to develop, supervise, measure, and drive inventory control methods relating to outbound activities that ensure inventory efficiency, inventory safety and inventory accuracy.
  • Assist the Warehouse Manager to manage and supervise the recording and coordination of the flow of stock between inbound and outbound departments.
  • Actively participate in regular stock takes.
  • Assist the Warehouse Manager to ensure that response times are achieved and maintained on customer inquiries.
  • Take initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. ? Ensuring the implementation and adherence to standard operating procedures within the late shift department.
  • ? Ensuring scanning of accurate bar coding and capturing of serial numbers on invoices
  • ? Ensuring speedy preparation (pick and pack) of stock for sale
  • ? Prioritization of urgent stock for sale
  • ? Maintenance of paperwork
  • ? Ensuring goods are accurately picked, packed, and loaded into dispatch bays.
  • ? Ensuring the implementation and adherence to standard operating procedures within the pick and pack department.
  • ? Inspection of goods prepared for dispatch to ensure accuracy.
  • ? Safe storage of invoiced stock in dispatch bays for loading the next day
  • ? Performance management of late shift dispatch staff
  • ? Scheduling work to optimize utility.
  • ? Ensuring driver certification is up to date.
  • ? Assist the Warehouse Manager in the management and supervision of the BCE outbound department including but not limited to:

Supervision and assisting in the management of the BCE dispatch late shift including but not limited to:

Supervision and assisting in the management of BCE forklift drivers (late shift) including but not limited:

Ensuring the safety and security of all BCE assets including but not limited to:

Qualifications and Requirements

  • Grade 12 (or equivalent)
  • Relevant bachelor's degree (Supply Chain Management) or equivalent combination of a tertiary qualification coupled with work experience.
  • Ability to motivate and develop direct reports.
  • Driver's license
  • Valid First Aid Certificate (Highly beneficial)
  • OHSA trained.
  • Forklift Certification (Highly beneficial)
  • Computer literate (Microsoft Office Package), SAP, Qwix (preferred)

Experience and Knowledge (Minimum)

  • 3 - 5 supervision experience preferable in warehouse operations
  • 5+ years general warehouse experience
  • 3 – 5-year experience in conducting disciplinary hearings, coaching and mentoring of direct reports and performance management of direct reports
  • 3 – 5 years logistics management experience
  • 3 – 5 years Excellent knowledge of administrative systems and procedures
  • 3 – 5 years' experience with a comprehensive WMS and WMS driven processes
  • Business acumen and good understanding of business processes and functions

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