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Compliance Officer

3 months ago

Cape Town, Western Cape, South Africa Clicks Group Limited Full time

Position Summary:

Industry:
Distribution, Transport & Logistics

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Job category:Other: FMCG, Retail, Wholesale and Supply Chain
Location:Cape Town

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Contract:Permanent
EE position:Yes
Brand:Clicks Group
Introduction:


Clicks is on the hunt for a passionate Compliance Officer to prevent loss and risk to the business through effective exception reporting to operations on key risk and to provide feedback relevant stakeholders as to minimize losses.


Job description:

  • To analyse data in order to identify exceptions, deviations, trends and highlight potential areas of loss and risk to the business for scorecard meetings and business/process improvement and rectify where necessary
To provide timely feedback from exception reporting to relevant stakeholders on data trends and exceptions
To ensure effective streamlined communication and support to stores
To assist stores to adhere to SOPs and benchmarks by actioning in-store trends and areas for development
To co-ordinate and maintain stock movement and balances in the DC to ensure accuracy of stock
To ensure the efficient and effective compilation of and distribution of daily, weekly and monthly operational reports for management review and record keeping
To liaise effectively with other business units, internal and external customers to ensure the resolution of queries to meet DC and customer requirements
To provide a Helpdesk support service for all inventory related queries (RemedyForce)
To administer stock-take cheques and payments thereof

To administer insurance claims (ito shrinkage)
Minimum requirements:

  • Job Knowledge:
Business processes
Business finance
Business inventory management

Customer Service principlesJob Related Skills:
Computer skills (MS Office, MS Excel)
Communication skills
Problem solving skills
Facilitation and coaching skills
Time management skills

Change management principlesJob Experience:

Essential:
Store Assistant Manager (1 to 3 years)

Desirable:
Store Manager

Desirable:
Inventory Clerk

Desirable:

DC Clerk
Education:

Essential:
Matric

Desirable:

Relevant 3 year degree/diplomaCompetency Requirements:

  • Essential
  • Delivering Results and Meeting Customer Expectations
  • Following Instructions and Procedures
  • Analysing
  • Planning and Organising
  • Writing and Reporting
Desirable

  • Presenting and Communicating Information
  • Coping with Pressures and Setbacks
  • Working with People
  • Achieving Personal Work Goals and Objectives
  • Deciding and Initiating Action
  • Adhering to Principles and Values

Why Clicks:

  • We look for customerobsessed people with a "can do" attitude, that are professional and passion about their Careers.
Clicks Groups employee value proposition focuses on people, passion and opportunities.

We care about and contribute to the well-being of people, the environment and communities, while the group's growth strategy provides our people with unlimited opportunities.

All positions will be filled in accordance with our Employment Equity. For the optimum experience whilst searching for your next role on our Careers site, please use Google Chrome.